The flowers/roses that were delivered from ProFlowers today (Saturday before Mother's Day) were hideous. I just looked at our bank account and he was charged almost $70 for multi colored brown tip, small bud roses.
No other greenery or foliage to go in the vase to fill it around the roses, just the tiny roses. He could have done better for $20 at the local grocery store or even Walmart. RIDICULOUS! He also told me that they claimed a 9.99 additional fee for Sat delivery and almost $15 charge for Sunday delivery - he chose Saturday delivery but said they charged him both delivery fees.
(?) There is no break down on the charge to our bank account so I do not know if this is accurate yet or not?
Who do we speak with to make a formal complaint? Jim and Amy Hiatt, Plano, TX
Product or Service Mentioned: Proflowers Flowers.