Product: Proflowers Arrangement Clear all filters (0 of 155 reviews match)
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ProFlowers - Flowers were almost dead when delivered - not location specific.

I have both sent and received floral arrangements from ProFlowers.com. Not once have the delivered flowers been in good condition. After the fourth experience of flowers in this condition I decided to ask friends if they had any similar experiences. ALL HAD! In every case ProFlowers graciously apologized and offered to send a replacement. Unfortunately, the replacements arrived in the same dead-like condition. This issue was not location specific. The floral arrangements were delivered in Arizona, Florida, Illinois, and Indiana. This makes me wonder if the local florists choose the worst flowers in the shop to send, so that you call then directly for any future orders. I have since switched to ordering online fruit arrangements. Each fruit arrangement has arrived punctually and in excellent condition.
3.0
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Proflowers Arrangement
#631211

ProFlowers - Flower doesn't look the same as advertised

I was sending flowers to one my friend's 60s birthday. She thanks me by sending a picture of the flower that she received. It made me feel so embarrassed. The flowers arrangement was terrible and was much less flowers than they showed on the picture. I won't mind the flowers less but at least they made it looks nice. Obviously, the worker that they hired didn't look like professional or have any taste. Simply put whole brunch of flowers together. I won't order from this place anymore and I won't recommend this place to anybody. You are wasting your money.
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Proflowers Arrangement
#630654

ProFlowers - False Advertising!!!

I ordered the "Deluxe" Full of Love bouquet as a "thank you" for a friend @ $49.95 plus service charges, which brought the total to $70.93. The arrangement received looked like it cost about $10.00! When I expressed my extreme disappointment to ProFlowers, their "solution" was to offer 40% off a future order!?! Why on earth would I want to do business with these people again after being ripped off the first time I used them?!!! Unfortunately, I trusted the review at "Top 10 Reviews" found at http://online-flowers-delivery-review.toptenreviews.com/proflowers-review.html , which rated ProFlowers at 9.7 out of 10!????? From my experience, ProFlowers equals FALSE ADVERTISING! What a scam!!!!
2.2
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Proflowers Arrangement
I didn't like
  • Fraudulant representation
  • Customer service
  • Hidden costs
#612921

ProFlowers - Pro Flowers ruined Valentine's Day!

I ordered flowers for my parent's for Valentine's Day. When the flowers arrived, they were already wilting. The vase they came with was far too large for the flowers. There was no filler in the flower arrangement, just roses that were browning, not at all like the picture that was shown online. It was extremely deceptive advertising which included lots of hidden charges. I was humiliated and embarrassed to give such a terrible gift. How they are still in business is beyond me. The worst flowers I have ever seen. Would have done better to buy from the grocery store or gas station even. I will never order from them again.
Product
Proflowers Arrangement
#597491
I ordered an arrangement from Proflowers.com for my wife to be delivered on Valentines Day...for an extra charge of course. The only thing that worked as charged was the delivery - they arrived on time but...note (missing)...one dozen flowers (only 11...yes..eleven...
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Anonymous
Jd

I didn't even RECEIVE my flowers from pro flowers for Valentine's Day today from my husband which he paid extra for. He called to complain and they said they will be here on T...

Anonymous
Anonymous

This place sucks!! Half the flowers were dead, an my wife had to put the arrangement together herself! Waste of money!!

1.9
Product
Proflowers Arrangement
#595178

Proflowers Arrangement Review

The arrangement was NOT Representative of my order! ! Almost dead and very sparse
Product
Proflowers Arrangement
#595139

Proflowers - Arrangement Review from Arlington Heights, Illinois

Order didn't arrive as expected, flowers were wilted and were not as full as the picture. Called and spoke with someone who told me the flowers always arrived in bud form, so the arrangement may not look as full. Also, the a flowers do not come prearranged, you must assemble the arrangement, which does make sense because how are you going to ship a prearranged item? This is not a local florist this is a company with warehouses that ship straight to your door. The reps won't be able to figure out exactly what happened because they work at a call center. Anyways, I was upset yes. The good news is that their reps were very sympathetic and offered to replace my item to a deluxe version with free chocolates. The second time around everything looked great. As a future recommendation, don't call expecting to know who or why your order arrived dead. The reps don't know those details, they are there to service and place orders. Also I found that it helps to call in a good mood, if you call cranky your just setting the mood to a negative setting and the rep starts counting the minutes until you shut up or hang up the phone. Trust me, it goes much smoother if you both seek to understand each other and remember that there are people at the end of your line. Last tip, the flowers do come with a 7 day freshness/100% satisfaction guaranteed so don't wait to call, a replacement order takes at least a full day to process so if your expecting it as a gift, I would find a substitute/get a refund instead. All in all, I think their reps do try hard to right the wrong and that the company does care about it's customers but the reps could use a little more experience. Still, I would definitely recommend. Especially given how nice they were to me even after I yelled at them...
Product
Proflowers Arrangement
#594480

ProFlowers - Promo Code Won't Work and Can't Cancel Order

I Paid $15 for a $30 credit for Proflowers and went through the ordering process at their website. Proflowers website claimed the credit would be applied at check out. Never happened. I Called them two days prior to delivery to cancel the order and the kept my on the line for over 20 minutes. They ended up delivering the flowers anyway after they said they would cancel my order. Definitely not worth the $90 I paid for the arrangement. Don't be fooled by their promo ads. I'll be sure to tell everyone I know to steer clear of this company.
1.4
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Proflowers Arrangement
I didn't like
  • Fraudulant representation
  • Customer service
#594218
Featured
ProFlowers - Pitiful arrangement
ProFlowers - Pitiful arrangement
We ordered flowers from Proflowers ( they do business under several names) you can see in the pic what we received. When I called to get a refund i was told that the only way to get a full refund was to have the offending arrangement picked up. REALLY ! they were...
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Anonymous
Dee

It's always better to call a florist directly in the town that you would like to send flowers to. Most have websites also and if they are affiliated with a wire service like t...

ProFlowers
ProFlowers
ProFlowers Verified Representative

That's unacceptable and we do hope that a full resolution was already made regarding your experience with us. If you have not already contacted us, please reach out to us at ...

1.3
Product
Proflowers Arrangement
#570535
I ordered a flower arrangement (2 dz), vase, Candy along with a bear for a dear friends birthday a few days ago. When it arrived my friend happened to post a pic on Facebook and I noticed it was a little sparse so I asked her what she received and found out she was...
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ProFlowers
ProFlowers
ProFlowers Verified Representative

We're sincerely sorry to hear of your disappointment, especially since this was a birthday gift for a dear friend, and we do want to help. If you have not already contacted us...

Product
Proflowers Arrangement
#566329