Product: Proflowers Arrangement Clear all filters (155 of 155 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
0 comments

ProFlowers - No flowers after two calls and a call center that was terrible

I ordered a flower arrangement for my daughter's 30th birthday which fell on a weekend. Charged my card never delivered the flowers. Found out two days later that they did not arrive by calling my daughter. Called and was assured that they would be delivered first thing in the morning, again did not happen and again didn't notify me that they were not delivered TWICE!! Wanted another chance and had to go through 5 levels of their call center to finally get them to cancel the order so I could order them elsewhere. AWFUL customer service and follow through. It took me over an hour on the phone. Awful! Awful! Awful!
View full review
Author
Product
Proflowers Arrangement
Cons
  • Were not delivered andcall center hard to understand
  • Entire experience with this company
Reason of review
Problem with delivery
Review #894199 is a subjective opinion of poster.
0 comments

Proflowers - Arrangement Review from Miami, Florida

1.0
Details
Proflowers - Arrangement Review from Miami, Florida
My kids sent me this arrangement of eight flowers from Pro Flowers yesterday. I found out it should have been a large full arrangement in a vase with chocolates. If you want to to hurt the feelings of the recipient and not get what you paid for, use Pro Flowers.
View full review
Author
Location
Miami, Florida
Product
Proflowers Arrangement
Reason of review
Not as described
Review #875192 is a subjective opinion of poster.
0 comments

Proflowers Arrangement Review from Gonzalez, Florida

1.2
Details
What you see in the fancy pictures is not necessarily what you will get. They show their flower arraignments in vases BUT you must specifically order the vase or you wont get one. Why would you order a flower arraignment and pay for it to be delivered without a vase...especially to someone in a business office. Purely asinine. Emailed them and called as well havent geard from a soul yet. Go through FTD or better yet take a few minutes to go by your local florist they appreciate your business. Pro Flowers doesnt seem to...I won't ever use them again. There are a lot of hidden costs with these people as well so the price advertised won't be your final total. I assure you it will be much higher.
View full review
Author
Location
Gonzalez, Florida
Product
Proflowers Arrangement
Reason of review
Not as described
Review #850988 is a subjective opinion of poster.
0 comments

ProFlowers - Disappointed

1.5
Details
I ordered a lush bouquet of irises and tulips for my daughter's first mothers day , I even paid extra to get the "lush " premium bouquet. The bouquet she got was anything but . The tulips are all drooped over and the irises haven' even bloomed yet . I cannot believe they sent such a *** flower arrangement out even. Next time I will order from a " real " florist who puts the arrangement together and delivers it / I have filed a complaint with pro flowers themselves and hopefully they will send my daughter some roses or something else to make up for the *** they sent her . i AM ALSO GOING TO FILE A COMPLAINT WITH MY CREDIT CARD COMPANY AND IF NEEDED STOP PAYMENT ON THE FLOWERS SHE ALREADY GOT BECAUSE I AM SO PISSED OFF/
View full review
Author
Location
San Diego, California
Product
Proflowers Arrangement
Cons
  • Product they advertised was not what was delivered
  • Roses delivered were not what i ordered
Reason of review
Not as described
Loss
$45
Preferred solution
Let the company propose a solution
Review #842656 is a subjective opinion of poster.
0 comments

Proflowers Arrangement Review from Darlington, South Carolina

I'm just like the others really *** off i ordered my mom some flowers for mother's day and the flowers were 19.99 as was told on tv after i finished the order the s*h and other processing fee were more than the flowers it self that's not fair at all my confirmation #111598314274674 i really want to report yall company but im writing to see how we can fix it before i get started my phone # 843 260 3443 my name SHARON Williams my email zyiesha91@yahoo.com
View full review
Author
Location
Darlington, South Carolina
Product
Proflowers Arrangement
Reason of review
Pricing issue
Review #840870 is a subjective opinion of poster.
0 comments

ProFlowers - Poor customer service and product delivery

I had ordered flowers and a greeting card for CA Carlsbad delivery. There was no greeting card even though this was paid for and the flowers did not match the intended order. I have complained to their customer support but I have not received any reply and it has been two weeks. I would never order from this company again. (duplicate) I had ordered flowers and a greeting card. There was no greeting card even though this was paid for and the flowers did not match the intended order. I have complained to their customer support but I have not received any reply and it has been two weeks. I would never order from this company again.
View full review
Author
Location
Notting Hill Gate, England
Product
Proflowers Arrangement
Reason of review
Poor customer service
Preferred solution
Full refund
Review #818363 is a subjective opinion of poster.
0 comments

Proflowers - Arrangement Review from Oakland, California

1.0
Details
Proflowers - Arrangement Review from Oakland, California
Proflowers - Arrangement Review from Oakland, California
This is a picture of what I thought I was ordering on the left side and this is what was delivered on the right side!! I can't say how embarrassing this situation was. At least I received a refund but it doesn't make up for the embarrassment that occurred when I received a picture of what was sent to my boyfriend. I will never order from Pro flowers again needless to say!!!! I mean really packaged cookies!!! Wow!!
View full review
Author
Location
Oakland, California
Product
Proflowers Arrangement
Reason of review
Not as described
Review #811149 is a subjective opinion of poster.
0 comments

ProFlowers - PISSED OFF THE DAY AFTER vDAY

1.0
Details
PRO FLOWERS: I am really furious right now because I ordered 3 dozen roses, chocolate, upgraded base and bear for 174.00 dollars paid. The website assured delivery on the 14th and nothing came. I called 4 times the day of and the rep assured me it would be there on the 14th. Still nothing showed and it is now 12:30 on the 15th and still NOTHING has arrived. I ordered it for Valentine's Day NOT the day after! This was the first time I met "her" parents and they never saw a flower arrive for their daughter so I look like a cheap skate. And it STILL hasn't arrived....and you still have my money! I expect something to be done and not talking about a refunded delivery fee like the rep said. This has caused me a lot of turmoil in my relationship now because your company did not follow through. Due to these circumstances I EXPECT a FULL refund plus delivery fee IMMEDIATELY. This is not right, you offer a service that you DONOT follow through with and take my money. 1-800 flowers never failed me.... Kenyatta Rutland Angry Customer
View full review
Author
Location
Parker, Colorado
Product
Proflowers Arrangement
Reason of review
ALL OF THE ABOVE
Loss
$174
Preferred solution
Full refund
Review #790596 is a subjective opinion of poster.
0 comments

ProFlowers - Never again!!!

Just received a flower arrangement for my wife for this valentines day 02/14/2016 This flowers look like they were just bought at a liquor store, the are broken, bent and cut in 3 different sizes, first and last time ordering from this site... Great way of ruining valentines day. Just received a flower arrangement for my wife for this valentines day 02/14/2016 This flowers look like they were just bought at a liquor store, the are broken, bent and cut in 3 different sizes, first and last time ordering from this site... Great way of ruining valentines day
View full review
Author
Location
Westlake, Ohio
Product
Proflowers Arrangement
Reason of review
Bad quality
Review #789903 is a subjective opinion of poster.
0 comments

ProFlowers - "Quality Issue"

I'm writing, as so many online contributors do, to express my extreme dissatisfaction and fiancé's disgust in the service rendered by the ProFlowers establishment. I received a dozen long stemmed red roses whose petals were wilted, creased, ripped, and crumbling; they would be better suited for compost or potpourri. The "arrangement" was plastic wrapped and squished into a box with a vase wedged in the bottom. It is extremely disappointing to me because he wanted to give me pretty flowers for a day that is supposed to represent love and all things ooey-gooey. Because of the way this site conducts business, he was suckered into buying the materials for me to put an arrangement together myself. I am incredulous at the misrepresentation shown on ProFlowers.com. The photos that are posted show fresh, healthy looking flowers, assembled neatly in vases, not a DIY floral disaster. Now, instead of enjoying a sweet gesture, I am cleaning up the mess that's been made in my kitchen, feeling bad for my husband-to-be, and writing a thought out review to a company that will show no more care or attention to me than their so called florists did my roses.
View full review
Author
Location
Nashville, Tennessee
Product
Proflowers Arrangement
Reason of review
Bad quality
Review #789396 is a subjective opinion of poster.