I ordered a flower arrangement (2 dz), vase, Candy along with a bear for a dear friends birthday a few days ago. When it arrived my friend happened to post a pic on Facebook and I noticed it was a little sparse so I asked her what she received and found out she was short changed by 1/2 dz flowers.
I immediately contacted customer service and they responded with an apology but no reason as to how this happened and offered to replace the order if I agreed. Well, I agreed and then was told they could not accommodate and would refund my money.
I have ordered many times but never took the time to validate my order; I am thinking that they have a very dishonest operation! This is the second time!
Product or Service Mentioned: Proflowers Arrangement.
Reason of review: Not as described.