Words alone cannot convey my absolute disgust with this company. I was trying to send flowers to my wife who is working in Russia.
It's in one of the largest cities there so there should be no problem, there a literally hundreds of flowers shops. I sent to the order a week in advance. Not only did they not get the flowers delivered on the day I specified, they told me they would take care of it on Monday after the weekend and provide her some chocolates and apologize. In order to get them to do this I had to call them two times and send e-mails.
Well now I just got another e-mail from them they told me the flowers will be there on Tuesday. Seven days late. It's really unclear if she will ever get her flowers. These people are not only incompetent; they purposely mislead me when they knew they couldn't get the flowers delivered.
They are totally unreliable and I hope anyone who reads this benefits from my experience.
Don't waste your money, use another company.