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ProFlowers in Grand Rapids, Michigan - Promotional Coupons

ProFlowers - Promotional Coupons
I purchased a promotional coupon from Living Social for Pro Flowers. I paid $15 for a $30 value. All my paperwork says the Promotion value expires on December 31, 2015. I have tried to use the promo code twice now..once a week after I purchased the coupon and again this week. Both times it tells me the promo code has expired. It says it will discount the "value" of the coupon ($15), upon check out it does not *** ANYTHING! No discount for the coupon what so ever! I have called twice to customer service and they can not resolve and said they will have someone call me, again no call and no refund! I will NEVER recommend or use PRO FLOWERS! Beware and stay away!!!
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Review
#747993 Review #747993 is a subjective opinion of poster.
Product
Proflowers Coupon
Pros
  • Website
Cons
  • False advertisement of discount
Reason of review
Pricing issue
Loss
$30
Preferred solution
Full refund
Tags
  • Living Social Coupon

ProFlowers - Company is a rip off!!!

1.0
Details
This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is delivery a $15 charge (higher than most), but the pictures shown do not represent the arrangement you buy without being charged more, AND you have PAY for even a simple vase. And then, an additional $3 for "care and handling" (um, for WHAT) and then they want another $2 for a card (which I did not buy). So my $30 of flowers for $15 (coupon) cost me nearly SEVENTY DOLLARS. Had I not already paid for the coupon I most certainly would have never used this company. If I hadn't been in such a hurry when I bought the coupon and done some on-line review research I would have certainly seen the many bad reviews. I hope, like many others have posted, that the flowers my newly widowed mother receives are not as pathetic as others have noted. This company needs to get its act together and quit scamming people! Use a local florist – like I should have done!
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2 comments
Anonymous
#890239

Follow-up: To be perfectly fair... I just wanted to update that the delivery was made on time and my Mom said they were very carefully wrapped with good instructions and looked beautiful!

The pricing is still extremely deceptive and overpriced.

But, I'm glad my mother enjoyed them and to me that is still priceless! I will, however, will still "go local" next time.

Anonymous
#889504

Just Rip - Off - flowers ordered for $ 40.00 plus delivery for 14.99 - should be $ 54.99.

Total bill - $ 84.95 just look below charges :

Standard Delivery: $14.99

Morning Delivery: $14.99

Monday Delivery: $4.99

Care & Handling: $2.99 ===== why double delivery charges, why Monday Delivery, why care and handling?????? Never again : suggestion------ change name to: ProFlower Rip-Off company. mark

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Review
#548759 Review #548759 is a subjective opinion of poster.
Product
Proflowers Coupon
Cons
  • Hidden costs
  • Fraudulant representation
Reason of review
Not as described/ advertised
Loss
$55
Preferred solution
Full refund

ProFlowers in Hillsboro, Oregon - Hidden Charges, terrible service

I went to ProFlowers because they had a $15 off coupon from Living Social. I went through the order and got the flowers in my shopping cart to see the final cost to see what it would be before purchasing the Living Social deal. Everything looked fine, so I went ahead and got it. Then, on the last "confirmation" page, after I had already entered my credit card info, a $12.99 *additional* shipping fee showed up (beyond the $9.99 I'd already paid for delivery on Mother's Day) plus another $2.99 "care" fee. At this point, I'd already spent the money on the Living Social voucher so I ordered it anyway. So then I started looking up reviews online and found many complaints about flowers showing up in a box from UPS! My flowers are going to be delivered and we'll see what they look like, but I'd recommend going ANYWHERE else.
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1 comment
jhernandez
#651962

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Review
#407391 Review #407391 is a subjective opinion of poster.
Product
Proflowers Coupon
Loss
$16

ProFlowers in San Francisco, California - Over billed and AWFUL customer service

I placed an order with a 15$ coupon ( including an additional free vase) that was confirmed as 40.68$ and got to the confirmation page as if everything was fine. SEVERAL hours later I got an email confirmation that charged me $61.45 and listed several additional charges, including charging me for the vase which was supposed to be completely free, as well as Saturday delivery ($4.99) which was never mentioned. AND they charged me $12.99 for shipping instead of the $5.99 that was listed on the order page. I called a customer service rep who IMMEDIATELY acknowledged the mistake as if she deals with it EVERY other call and she charged me the correct amount and said I would receive an email confirming the correct amount. HOWEVER I was still sent an email confirmation for even more money this time ($64.61), and had to spend an additional 20 minutes on the phone to get this resolved. All and all I spent over 2 hours on the phone with them today and an additional 30 minutes emailing customer service. Moving forward I WILL NEVER EVER even think about using them, and you should run as far away as possible as they are a total bait and switch scam shop. TRUST ME, RUN!! As fast as you can
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1 comment
jhernandez
#651979

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Review
#406510 Review #406510 is a subjective opinion of poster.
Product
Proflowers Coupon
Loss
$23
Tags
  • Electric charge
  • Holy Orders

ProFlowers in Ocala, Florida - BE CAREFUL OF HIDDEN FEES!

I went forth with an $89 purchase of a bouquet of flowers. It doesn't include the vase, so you add on another $15 for that. Then you are to select a delivery date on the calendar, which read "standard delivery" and on the next line it said "+ $5.00). So I'm thinking you add $5.00 for standard delivery. I had a coupon code for %20 off, so my subtotal is $83.97. Sweet! However, AFTER you put in your credit card information and just BEFORE you hit "Click to confirm purchase" you will note all the fees they tried to hide previously. The standard shipping turned out to be $18, plus the extra $5 ($23 shipping? Really??) plus tax and handling fees. My $84 flowers turned into $116 in the blink of an eye. VERY dishonest, ProFlowers.com. Next time I will be sending my grandmother flowers from the local florist, and I will tell them to simply copy the bouquet I would have chosen from the proflowers website.
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2 comments
Anonymous
#1154724

Wow! I hate it when companies tack on fees at the end.

Just be up front about it.

I'll choose another flower company. Thanks for the heads up!

jhernandez
#651985

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

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Review
#405923 Review #405923 is a subjective opinion of poster.
Product
Proflowers Coupon
Loss
$32

ProFlowers in Mount Juliet, Tennessee - Hidden charges

We followed a coupon code heard on radio to order flowers for Valentines Day. We ordered mums ( a usually inexpensive flower) Total came to over $60 with the hidden charges tacked on to the bill. A vase was extra $$$. The customer service rep I spoke with said to call back after Valentines Day and she would refund my money, but tonight the rep could only say I should have read fine print before confirming order. Also, every radio code you hear will give you a differnt price, as much as $20 more that the other. No More PROFLOWERS FOR ME!!!!
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Review
#387629 Review #387629 is a subjective opinion of poster.
Product
Proflowers Coupon
Loss
$40

ProFlowers in Zheleznodorozhnyy, Abu Dhabi - Do not use this company

I ordered flowers to be delivered for my daughter on the first day of her job. No problem they said. Got a call at the end of the day advising me that the florist was not able to deliver that day. Of course it was at the end of the day that they called.The following day I was advised the plant was delivered to where my daughter worked. At the front desk. That did not occur. Had to wait per them when they contacted the florist that they would get the name of the person who signed for it. The following day after contacting the company 4 times. It was determined that they flowers had never been delivered as they advised me and that they could not get in touch with the owner of the florist. I requested a to cancel my order ( of course that was after 3 days) and I was advised they would have to wait to hear back from the florist first before they could do that. They attempted to contact the florist again but it was already after hours and a cleaning person answered the phone. They then told me that they would cancel my order. I would have thought that after 3 days of trying to get something delivered and it never having been delivered that they would not have to wait to refund my money. They did however refund it and they did offer me a 10 dollar coupon of which I declined as I would never use these proflowers.com again
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Review
#365302 Review #365302 is a subjective opinion of poster.
Product
Proflowers Coupon

ProFlowers in Cambria Heights, New York - Twice delivered awful flkowers!!!

This is the second awful batch of flowers my Daughter recieved, these flowers I didn't have to pay for, because of the poor quality of my last order and I had a coupon! Once again these flowers came fully bloomed, when they are suppose to come in bud form to last longer...these flowers look nothing like the picture you have on your website, I don't know who controls the way these flowers turn out, but they need to be replaced by someone who can do a good job!! These flowers are just aweful...I am disgusted in the way these flowers look! When you show a picture of a product maybe you should show the way they are really going to look when delivered!! People should not pay good money to get bad flowers...this is insane and you people shoul be ashamed of yourselves for not once, but twice ruining the gift I sent to my first time pregnant daughter!!!
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2 comments
Anonymous
#504406

I had the exact thing happen to me. The first bouquet wasn't what was pictured so they offered to send a second, saying that if there was a description then those specific flowers would be in the bouquet.

Not true!! The next bouquet didn't have some of the flowers listed and looked nothing like the picture again.

I will never use them again! Buyer beware!!

jhernandez
#493507

We're sorry if the flowers being sent to your daughter aren't arriving in good condition. If you give us a call, we'll make it right for you, and then we can investigate if there is a problem at some point in our distribution and shipping to her area, because we work hard to ensure timely and quality deliveries and want our customers to be delighted with their gifts. 888-855-3486 -Steve @ProFlowers

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Review
#323320 Review #323320 is a subjective opinion of poster.
Product
Proflowers Coupon

Proflowers has a coupon site for Rush supporters

Check it out - Proflowers has a discount coupon site for Rush supporters. This is the response email I received from the concerning Rush's tirade: " Thank you for your feedback. We spend our advertising dollars across a wide spectrum of media channels. The views and opinions of the media outlets and personalities we advertise with are not necessarily those of our company. We simply wish to delight our customers with fresh and unique gifting products, and that will continue to happen to the best of our abilities. " How ironic that a company that is primary focused with bringing " delight " to moms, daughters, sisters, wives and partners secretly hates women.
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4 comments
Anonymous
#443750

:) Thanks for continuing to advertise on the

Rush program. He is for free enterprise and free speech.

He is a GREAT AMERICAN and those

who hate our country's values would love to destroy him. People who listen to his program know that he is a good man and treats women with respect.

Those who don't listen just are wrong. Blessings

Anonymous
#442117

Get over yourselves. I support rush and Pro Flower for not pandering to your baffons

Anonymous
#442100

By choosing to continue advertising on his show, they are accountable. It is not good enough for them to say it not their problem and that his views are not theirs.

If they don't agree with his views, they should demonstrate their reluctance to be associated with them by removing their patronage. If they don't, they should suffer the backlash of people voting to buy from less apathetic suppliers.

Anonymous
#442056

How did you ever JUMP to that conclusion? They sell FLOWERS, they don't give a rip about anything else.

You want them to moderate the media? They care about getting their message in front of listeners. Rush has millions of them.

They secretly hate women. Yeah right.

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Review
#301950 Review #301950 is a subjective opinion of poster.
Product
Proflowers Coupon

Contact ProFlowers Customer Service

Website:
www.proflowers.com
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

ProFlowers Reviews

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ProFlowers reviews
I ordered flowers and strawberries for valentines day, both shipped to the same address, same person with one card. here's the problem, first the strawberries show up, and of course there was no card in the box and it arrived via UPS, my wife didn't even know...
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2 comments
Anonymous
#429742

I recieved a dozen roses from my husband for Valentines day. I opened the box, arranged them, they were already drooping.

These were the most pathetic and saddest looking roses I ever saw. The pictures they show on the site are beautiful.

What a scam!!! He should of went to walmart!!!!!

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Review
#296934 Review #296934 is a subjective opinion of poster.
Product
Proflowers Coupon
Loss
$123