Product: Proflowers Customer Care Clear all filters (0 of 37 reviews match)
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I just submitted my online order with proflowers.com and I was unpleasantly surprised. I had seen a special on Mother's Day flowers for $19.99 - quite a deal, right? So I went ahead with it. Throughout the checkout process I am seeing that shipping is $5, and a...
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proredpc
proredpc

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Funny Mann
Funny Mann

I'm glad I seen this. I was going to order them. I'm like you those hidden fees are getting out of control. Just add it to the price and remove the word FEE. I will just go ou...

Product
Proflowers Customer Care
#406287
Ordered flowers at 10:15am for someone's birthday the following day (Sunday) paid extra to get the flowers delivered on a sunday by 1pm. got a confirmation email that everything was set. 11:00 on Sunday recieved an email that they could not honor the delivery...
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proredpc
proredpc

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Product
Proflowers Customer Care
#393761

Is it better to not receive flowers or to receive dead flowers for Valentines? I would have to say I would rather not send my girlfriend flowers than give her dead ones! I was appalled today when my girlfriend sent me a text to indicate she received her flowers and...
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Anonymous
Furious Customer

I tried to order flowers for a sunday delivery ($120 worth). I paid all the extra surcharges to make sure they were there in the morning and would be something to make her day...

proredpc
proredpc

Please allow me to be of service to you for this order. Please provide me with your order details at cssocial@proflowers.com and I'll make sure we make up for this order. I lo...

Product
Proflowers Customer Care
#384541

ProFlowers misses Mother's Day

Don't use Proflowers unless you want to risk ruining a holiday or sentimental Day. They missed my Mother's Day delivery and had me online FOREVER to miss my Mother's Day. The best they could do was offer to deliver it again days later at the same full price. After I complained that days later would not be good enough, the customer service finally said they would knock off the shipping... and that was only after a huge complaint. I asked for a refund. I couldn't even expect that to be handled quickly and called my bank instead. Go with someone else if you want them to actually care about getting your flowers there in time. They certainly didn't care that an 80 year old waited all day for them.
Product
Proflowers Customer Care
#318171

Proflowers - Beware of Hidden Charges and spotty customer service

I order 3 items to be delivered to my mother and sisters, who will be together on mother's day. My order cost increased 50% with the standard delivery and the guarantee delivery charges even though I chose all flexible delivery dates. Also know that there is a shipping and care charge. I had to speak with two different customer service reps. One who told me that "promo codes" could be there when you start your order and disappear before you complete your order. "It just happens, that way" was the comment. I also asked to speak with a supervisor, to voice my dissatisfication, to be told that they are pretty busy and you will have to wait 5-10 minutes. I said fine, I really want to speak with some and was told that everyone was busy. I would not recommend PROFLOWERS to anyone.
Product
Proflowers Customer Care
#317353

That's a terrible answer. I'm sorry, but you cannot simply walk away from Limbaugh's disgraceful behavior by saying it is not your corporate opinion. You are giving him dollars that enable him to spew hatred. No amount of delight over your flowers can offset...
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Anonymous
De-Flowered Customer

ALL FUTURE FLOWER PURCHASES ARE CANCELLED! \"***\" was the proper word to use versus *** to make Ruhs analogy parallel to what he said. a 30 yr old, regardless of student...

Indialantic, Florida
Product
Proflowers Customer Care
#302152
I don't think I have ever written a bad review before, but ProFlowers/Florist Express is the ABSOLUTE WORST FLOWER SERVICE...EVER!!!!!! DO NOT GO THROUGH THIS HORRIBLE COMPANY!!! NOT ONLY DO THEY MESS UP YOUR ORDER, NOT DELIVER IT, CHARGE YOU INCORRECTLY ETC ETC,...
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jhernandez
jhernandez

I am sorry for your experience with ProFlowers. I would like to look into this for you. Please call 866-526-9426. Sallie

Anonymous
Lori

Just a warning out there to others that may try to order this way. Most funeral homes will not display boxes from proflowers, and most directors will not arrange the flowers ...

Product
Proflowers Customer Care
#249303