Product: Proflowers Customer Care Clear all filters (0 of 37 reviews match)
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My fiancee revived the flowers as best she could -- ProFlowers sent a duplicate arrangement which arrived 2 days later (it was "next day" after I complained). The arrangement was beautiful and the family MADE me promise to write a great review. They really fixed the...
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3.6
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Proflowers Customer Care
#1029665

Proflowers Customer Care Review

Customer service is terrible. Asside from the fact that they cannot understand English, they got the order wrong, sent to wrong address, called and left me a message because they couldn't the place, then when i rerurned their call they had no clue why I was callibg???? Still waiting for either my flowers or a refund. Please do not do business with this company.
1.2
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Proflowers Customer Care
#1022547

Proflowers Customer Care Review

I want nothing else to do with this company. Customer service is horrible. Do not contact me. I am DONE!!!!!!#
1.0
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Customer service
Product
Proflowers Customer Care
#1008929
I was browsing thru proflowers selection when i came upon a deal for 22.49. I clicked on it to gain more info and next thing i know ive purchased it but the real kicker was what i was charged......65$ hide fees much? So imediately i canceled the order. After six hours...
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1.0
Product
Proflowers Customer Care
#1004300

Proflowers Customer Care Review

Failed to inform me in a timely manner that the flower arrangement will be delayed until the following day.
Product
Proflowers Customer Care
#1001909

Proflowers Customer Care Review

If you buy any flowers from this company. They will send you emails every single day about *** for the rest of your life. No matter how many times you unsubscribe or contact them and ask to be removed from the mailing list.
1.0
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Ruwi, Masqat
Product
Proflowers Customer Care
#897343
Wow, what an awful company “Pro”flowers is now.I will NEVER purchase anything from your terrible company ever again!! Your company use to be “Pro,” but that’s ancient history. Mr. Strauss, I strongly suggest paying better attention to who you are hiring. Perhaps stop...
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1.0
Product
Proflowers Customer Care
I didn't like
  • Being lied to
#845429

Proflowers Customer Care Review

Terrible terrible customer service She kept giving me different prices for all of the extra fees I was in the phone for over 1 and a half hours!!! I asked to speak to a manager or supervisor and she hung up on me. I would NOT ever recommend this company to anyone. They are rude and charge outrageous prices for shipping, handling, on EACH item including a 1.99 card. Awful! Terrible!
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Proflowers Customer Care
#845379
WHAT THE DOES THAT MEAN? When I placed the order, I placed it at proflowers.com. NOT A LOCAL FLORIST. PROFLOWERS.COM SHOULD BE RESPONSIBLE FOR THE SERVICE EXPERIENCE OF THEIR PAYING CUSTOMERS. When I was given this ridiculous answer, I became even more FURIOUS. She...
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1.0
Product
Proflowers Customer Care
#844365
I have NEVER in my 50 plus years had such terrible customer service.Pro Flowers did not deliver my flowers to my mother on the 6th for Mothers Day nor did they even contact me to let me know. Also, tying to get in touch with a customer service person has been a...
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1.5
Product
Proflowers Customer Care
I liked
  • Unacceptable
  • Absolutely disgusted
I didn't like
  • Did not deliver as promised
  • Poor customer service
#844038