Product: Proflowers Delivery Service Clear all filters (209 of 209 reviews match)
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I went on Pro Flowers website to order flowers for my grandmother for mothers day. The order total was $39.00. I accepted the fact that since I was ordering on Friday it was too late to get the flowers delivered on Sunday (Mother's Day) & I agreed to have them...
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1 comment
jaynee h
#300252

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236835 Review #236835 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Missleading Proflowers.com

I purchased the $19.99 deal for a dozen long stemmed roses for my Mom on Mothers day. I live 100 miles from her so I never saw them. She said they were beautiful but even if they weren't thats beside the point. The $19.99 is a joke. It cost me $70.00 total and I didn't buy anything else from them except the dozen roses. They said that regular delivery is $10.00 but it's an extra $19.99 on Mothers day. So I spent $30.00 just for delivery. Then they said that the vase was free. It's free only if you join their website and to that you have to fill out all kinds of stuff. So I declined to join up and spent the $13.00 for the vase. Then the tax took it to an even $70.00. In their adds, they purposely leave out the details of the features that ppl will need that will cost them so much more. Their site has taught me a very valuable lesson. And that is to check the reviews of sites that might also be as shady as these guys.
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2 comments
Anonymous
#576914

I experienced the same as the previous complain. Placed an order for flower arrangement advertised for $32.95 w/ balloon - an additional $4.99, good, and seeing that the first day available for delivery was the "following day(Saturday)" , I agreed, and placed the order. It was not till I completed the order with credit card information that I discovered this:

Sub-total: $37.94

Standard Service Charge: $12.99

Morning charge: $4.99

Saturday charge: $4.99

Rush charge: $4.99

Order Sub-total: $65.90

Tax: $3.95

Order total: $69.85

I don't discredit companies from making an " honest" buck, but I feel this kind of practice is utter " trickery" and won't consider using their service again!!

jaynee h
#300258

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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Review
#236703 Review #236703 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers in Young Harris, Georgia - Pro Flowers

Will never use an online company again to order flowers! What a nightmare. Supposed to be delivered Saturday before Mother's day or on Mother's day and it's now Monday afternoon and they have still not been delivered! How embarressing to our mother that she received NOTHING. I have now called 4 times and still have not gotten this nightmare resolved! DO NOT ORDER FROM PROFLOWERS. I am on the phone now trying to get a refund and they have to wait hear from the "florist" that never delivered the order! I will not give up in getting my refund.
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2 comments
jaynee h
#300272

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#285622

My sons ordered flowers for me for Mother's Day. They arrived on Monday the day after Mother's Day as ordered.

My complaint is that they were already dry and had brown spots on some of them. Today is Friday and they are dryed out and wilted looking.

What a disappointment! I feel that they wasted their money!!!!

:cry

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Review
#236653 Review #236653 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$76

ProFlowers in Los Angeles, California - Never recieved order

Update by user Jun 08, 2011

Flowers delivered a date late,paid for same day delivery, did not issue refund of extra fees, issued gift cert that require you call and order directly over phone, Will never use again.

Original review posted by user May 08, 2011

Ordered roses for wife and daughter for this Mother's Day at appx. 1:00 pm received email stating they were delivered ad 1:15 pm (impossible)after numerous phone call and emails I am yet informed that the florist states that they were delivered. My credit card was charged appx. $200.00 for the roses which $60.00 was for delivery charges.My first phone call was disconnected and no one called back after taking all my information, I had to wait until 1 am before I could talk with a live person again(Torin) he has said he will call me back when the florist opens in the morning,we will see. Larry Smith
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1 comment
jaynee h
#300284

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236459 Review #236459 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Proflowers

the company rips customers off on holidays and charges out rages fees for delivery. you call them and they blame FEDX. Everyone blames someone else and the consumer gets the brunt of it. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. THEY SHOULD NOT BE ABLE SUBGET CUSTOMERS WITH THIS ABUSE. THE ECONOMY IS IN BAD SHAPE AND THE COMPANIES ARE NOT DOING THIER PART TO HELP THE CONSUMER. IS THERE ANYONE OUT THERE WHO CARES ENOUGH TO DO SOMETHING ABOUT THIS. WE NEED TO STOP PUTTING OUR HEADS IN THE SAND AND SPEEK UP AND FIGHT BACK BECAUSE IF WE DON'T WE ARE ALL AT FAULT.
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1 comment
jaynee h
#300291

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236375 Review #236375 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$30

ProFlowers in Houston, Texas - False representation of pricing policies

Placed an order with Pro Flowers for Mother's Day on May 6th. No where did it say, except on confirmation page that there was additional charges ($14.99 was more than enough), plus additional handling. You deliver flowers, you should handle them with care anyway and not pass that off to consumers. To conclude, you advertise $19.99, and with your delivery, buying the cute cup, handling, tax, and spend an additional $60.00 more. Not ethical, nor good business. Will NEVER buy from this outfit again. Will use my local florist. Yes, I usually do not miss this ocassion, but had an emergency.
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1 comment
jaynee h
#300306

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236163 Review #236163 is a subjective opinion of poster.
Service
Proflowers Delivery Service
I put in a special code from a christian radio station. they said you will get a special offer. it was special alright! I got to pay $54 for flowers that they said cost $29.90, they said the delivery would be $9.99. the only day available to deliver the flowers was...
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1 comment
jaynee h
#300311

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236052 Review #236052 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers Scamm

Proflowers has a scam going on . .that if you don't pay attention you will pay for it when you check out . . .they are double charging for shipping . .they double the charge of 9.99 to 19.98, but they keep it separate so you don't realize it, then they also charge for base delivery, and special handling . . .yeah its a RIPOFF . .and if you call their Customer service they will tell you . ."yes that is what we are charging" and NO there is NO Supervisor who will take your call to complaint. so they are telling you "YES WE ARE RIPPING YOU OFF . .SO ? "
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1 comment
jaynee h
#300315

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#236016 Review #236016 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$30

ProFlowers SUCKS

Proflowers, constantly screws up orders. They will mess up address and then send people DEAD flowers. I WILL NEVER USE PROFLOWERS AGAIN. They will also not deliver all that is advertised, that the consumer undoubtly pays for and then won't compensate you correctly for their MESS-UP. I wills tick with 1-800-Flowers. Proflowers is inefficient, it has horrible customer services and their delivery practices are just insanely inefficient. I placed an order with 1-800-Flowers on the same day that I placed 2 orders with Proflowers and the delivery with 1-800-Flowers was ontime, fresh and NO ISSUE AT ALL!! To compare, 1-800-Flowers is who I will go with for now on.
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4 comments
Anonymous
#300568

It seems I not the only one receiving poor customer service, Mr. Merola.

You should be ashamed. See comments.

jaynee h
#300316

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Andrea
#283088

I agree 100%. It's funny how many ads they have all over this "complaint" website!!

Anonymous
#283051

I just received my wife flowers at our office and there was only 22 flowers of 24 and they are ugly as HECK! I called ProFlowers and atleast they are sending another batch tomorrow to make up for the screw up!

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Review
#235993 Review #235993 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
I wish I had found this site before I ordered. I ordered a fresh flower arrangement for same day delivery. The arrangement was 29.99 but came to over $51.00 by the time tax and delivery fees were added. I received a phone call at the end of the business day from...
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1 comment
jaynee h
#300330

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#235229 Review #235229 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$51