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ProFlowers in Danbury, Connecticut - Worst flowers I ever bought

I ordered from ProFlowers for Valentines day. I was excited at first, because I was able to get the order in a few days before and felt like I was ahead of the game knowing they wouldbe delivered on V-day. The price for the flowers was pretty cheap, but the pictures they showed on the internet looked good (mistake #1, relying on the pictures). The delivery charge ended up being as much as the flowers -- I thought "geez, that's kind of underhanded", but, oh well, I was getting flowers delivered for $40. Seemed like an OK price, even if they weren't the greatest. I figured I'd get at least grocery store florist quality and they were coming on Valentines day. Well, the price was about $37.50 more than the flowers were worth. Mu wife sent me an email saying "the flowers are beautiful', but that's just cuz she's such a sweetheart. I got home and saw the saddest most ridiculous looking group of multicolor roses there could be. They looked like they were tie dyed. The internet showed a pretty bunch of mixed red, pink, yellow and white rose. In reality they were tattered looking, tiny, roses that were the strangest colrs I've seen. The pedals were ragged and had brown spots. I sent ProFlowers customer service a note telling them how disappointeed I was. They respondedwith some well trained shpeel about how great their flowers are -- I told them otherwise. They never offered to make good on their lousy flowers in any way.
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2 comments
Anonymous
#257368

I have to agree with these posts. My bf sent me flowers, strawberries and chocolate for Valentine's Day.

The chocolate came the following day.

The Lucky in Love Bamboo plant he sent to my granddaughter is already dying. I sent an email to ProFlowers and got "I'm sorry but our potted plants have a 14 day guarantee", of course its' been 21 days!!

Anonymous
#257367

I have to agree with these posts. My bf sent me flowers, strawberries and chocolate for Valentine's Day.

The chocolate came the following day.

The Lucky in Love Bamboo plant he sent to my granddaughter is already dying. I sent an email to ProFlowers and got "I'm sorry but our potted plants have a 14 day guarantee", of course its' been 21 days!!

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Review
#223119 Review #223119 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Interesting quote from the call center rep I just spoke to: "... I don't work for you, I work for Proflowers." This quote says it all in my latest experience with this company. I placed an order on their website. Paid an additional $14.99 for "Guaranteed...
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1 comment
jaynee h
#298691

ProFlowers apologizes for the Valentine's Day experience you had. Please call 866-526-9426 so we can discuss your order. Sallie

Review
#221788 Review #221788 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$104

ProFlowers in Olathe, Kansas - Did not deliver

Chose delivery for valentines day. Did not arrive before my wife buisness closed. Found out after the fact that they actually consider 8pm the close of the buisness day. Were in honduras? Attempted to contact them got recording as well as not being able to contact whoever they hired to deliver them. I will not use them again and suggest that no one else does as well. Could not give any information about why they failed to deliver the package or even figure out what to do since her business that she works at is closed. I am only guessing that they will try tommorrow if they get around to it.
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2 comments
jaynee h
#300186

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Nique911
#248807

Ughh I know the feeling

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Review
#221617 Review #221617 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$65

Proflowers is ripping people off as the local flower shops they use in the buyers area.

Proflowers and their florist delivery are ripping people off. I just got 85 dollars worth of flowers that probably cost them 10 dollars. Gennarelli's florist in Binghamton, NY and Proflowers Suck!!!!!!!!I will try to hit every website I can to put a bad review in about Proflowers and Gennarelli's flower shop in Binghamton, NY as I can if it saves one person of being ripped off like I was.If yuo like to waste your hard earned cash buy from Proflowers. I have never been so embarrased in my whole life to see the flowers that where delivered. SHAME ON YOU>
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1 comment
jaynee h
#300151

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Review
#221360 Review #221360 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Proflowers Overcharges. Deceptive advertising

Pro flowers should be called "try to *** over" flowers. Their internet advertising is very deceptive and certainly does not show you all the charges you will receive! Then when I got Customer no service on the phone and tried to correct them and cancel the order they said "oh you will not be charged". BS ....charge has shown up and no credit. I know they advertise on Drudge and I think I heard Rush doing an ad for them the other day. I would hope these folks have enough morals not to accept any more of their advertising money. DO NOT USE THESE CRIMINALS!
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1 comment
jaynee h
#300154

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

Review
#221249 Review #221249 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$20

ProFlowers in Revere, Massachusetts - Pro Flowers...Watch out!

This looked really convenient, and I had heard them advertised on the radio. What you have to watch out for is they don't tell you the final price until the very end of the order proces....AFTER you've entered your CC information, written the card, and told them where to deliver it! You might think the price is reasonable, however when you get to the final page, you will see charges for fuel surcharge, delivery fees, taxes, etc., etc. What startedout as a reasonable price more than doubled by the final confirmation! Watch out! You don't want to be surprised by the bill!
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Review
#221134 Review #221134 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers in Reston, Virginia - What a rip off

I tried to cancel the order within 5 minutes of ordering due to the huge amount of processing and delivery fees, which was about 45% of the price of the flowers What a ripoff. Any how, I tried to cancel the order within 5 minutes, but couldn't because I didn't cancel in time. Are they kidding me. I emailed their Customer Service, several times, and finally was told that in the disclaimer it stated that I couldn't cancel if I ordered after 2/7/10, even if I canceled within 5 minutes of ordering. That's just poor business decision. I could understand if I waited 24 hrs of ordering, but this was literally within 5 minutes.
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2 comments
Anonymous
#424732

This is a total ripoff. So many charges that are hidden.

They make you enter all the details before they show you the final amount which three times what I had in my mind. There is a shipping charge, Valentine's day shipping charge, Handing, tax, card, blah blah.

Their advertisement only says $19.99 for flowers. I wud say, filthy tricks they play on people emotions.

jaynee h
#300166

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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Review
#220850 Review #220850 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers not pros

I hope I can save people from a Valentine's fiasco. I ordered Proflowers for two delivers, one for Mom and one for my mother-in-law. What a mistake! I ordered potted tulips, colorful and attractive in the picture. What both moms got was a tin bucket with a *** in it. They sent me pictures and the "arrangements" were downright ugly. Instead of conveying, "I love you," the delivery said something like "I wish you were dead." Each was sent to a different state, so didn't even come from the same florist. Don't waste your money and cause ill feelings.
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1 comment
jaynee h
#300168

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Review
#220268 Review #220268 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers in Dallas, Texas - PRO FLOWERS DECEPTIVE PRICING

As we approach Valintines day, I would caution flower buyers about PRO FLOWERS com.... their main page shows many very nicely priced items...but by the time you get through many pages of "check this" and "check that" ***, you find your $30 item is not maybe $45 or way more. You get charged for the vase (even tho the page says it's free.. it's really just a "discounted price"..what a lie! There there is the delivery charge and then there is the handling fee...and then the tax and then.........Lord only knows what. I would not recommend this site...unless you realize the price posted on the 'suck them in page' is no where near what you will pay on the Last page! This was an example of decitiful advertising at it's worst!
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6 comments
Anonymous
#478393

I had the same experience. The page that displayed the pricing and charges said $34.99 but when I went to make the payment it was close to $52.

They added a bunch of other charges. They also do it in a very deceptive way. They put all the additional charges toward the end of the page in the lower right hand side and it is all grayed out. The "Confirm Payment" button is at the top of the page and is in full color.

Not sure why the used this tactic as it only creates a 1 time shopper. The whole idea of a website is to keep people coming back, not getting angry because they are getting deceived.

jaynee h
#300170

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#247899

Just another person to pipe in that I was charged 52.00 for and order I thought was 30.00. Shame on Drudge for advertising them on his page when it is clear these people are scammers!

Anonymous
#247646

Yes, ProFlowers charges $18.00 for delivery, $5 to have them delivered on 2/14, and if you want your flowers delivered before noon you can add in another $15. Then add in $3 as a handling and Care charge....

Really? Shouldn't that be part of the 'delivery' fee(s)? And, of course, another $2 to have a card on the flowers to say whom they are from.

Really ProFlowers? It's just not right...

Anonymous
#247384

I also ordered the Valentines special , a vase and flowers for 19.99. My 19.99 order ended up being over $46.00.

I tried to cancel but that was impossible. I emailed them several times, I wanted to cancel because I was charged 12.99 for a vase.

Pro Flowers should be sued in court for false and misleading advertising. I don't believe customer satisfaction is their goal.

Anonymous
#246510

Yes and Yes to all you had to post.OMG by the time my Husband was done it cost 98.00 I could of had a lot more flowers for that kind of money...I`m hear people on the radio talk about them all the time so we thought we would use them and were very sorry we did ...I`m still mad about it ...You see I LOVE flowers. And we will never use PRO FLOWERS AGAIN...Wish we would have come to this wed sooner my flowers came yesterday ..Not that Impressed with the flowers ..Thanks for letting me VENT....Have a good V-Day anyway...

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Review
#219842 Review #219842 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$45

ProFlowers in Washington, District Of Columbia - Pro Flowers did not deliver. Did not let me know either. Had to call to find out.

Pro Flowers took my order and my money and did not deliver the product I ordered. The second day I called and they told me they did not know why it did not ship (cupcakes for my daughter's weekend hosts) Told me they sent an e-mail of a replacement delivery (which I never received). The hosts never received it either, whatever it was. ProFlowers could not tell me what the substitution was. Does not seem to be a very reliable company. A Huge dissappointment! My daughter was a guest for the weekend at a friends house 5 hours away and we wanted to extend a little appreciation. Now we are empty-handed.
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2 comments
jaynee h
#300176

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#245421

The same thing happened to me last year at Val Day. My wife and daughter didnt get any flowers. They told them to come by fedex and pick up TWO DAYS LATER.

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#216577 Review #216577 is a subjective opinion of poster.
Service
Proflowers Delivery Service