Proflowers is ripping people off as the local flower shops they use in the buyers area.

Proflowers and their florist delivery are ripping people off. I just got 85 dollars worth of flowers that probably cost them 10 dollars. Gennarelli's florist in Binghamton, NY and Proflowers Suck!!!!!!!!I will try to hit every website I can to put a bad review in about Proflowers and Gennarelli's flower shop in Binghamton, NY as I can if it saves one person of being ripped off like I was.If yuo like to waste your hard earned cash buy from Proflowers. I have never been so embarrased in my whole life to see the flowers that where delivered. SHAME ON YOU>
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1 comment
jaynee h
#300151

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

ID
#221360 Review #221360 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Proflowers Overcharges. Deceptive advertising

Pro flowers should be called "try to *** over" flowers. Their internet advertising is very deceptive and certainly does not show you all the charges you will receive! Then when I got Customer no service on the phone and tried to correct them and cancel the order they said "oh you will not be charged". BS ....charge has shown up and no credit. I know they advertise on Drudge and I think I heard Rush doing an ad for them the other day. I would hope these folks have enough morals not to accept any more of their advertising money. DO NOT USE THESE CRIMINALS!
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1 comment
jaynee h
#300154

ProFlowers apologizes that your Valentine's Day order was not delivered as requested. My name is Sallie and I can be reached at 866-526-9426 week days from 7 AM to 3:30 PM, PST.

ID
#221249 Review #221249 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$20

ProFlowers - Pro Flowers...Watch out!

This looked really convenient, and I had heard them advertised on the radio. What you have to watch out for is they don't tell you the final price until the very end of the order proces....AFTER you've entered your CC information, written the card, and told them where to deliver it! You might think the price is reasonable, however when you get to the final page, you will see charges for fuel surcharge, delivery fees, taxes, etc., etc. What startedout as a reasonable price more than doubled by the final confirmation! Watch out! You don't want to be surprised by the bill!
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ID
#221134 Review #221134 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - What a rip off

I tried to cancel the order within 5 minutes of ordering due to the huge amount of processing and delivery fees, which was about 45% of the price of the flowers What a ripoff. Any how, I tried to cancel the order within 5 minutes, but couldn't because I didn't cancel in time. Are they kidding me. I emailed their Customer Service, several times, and finally was told that in the disclaimer it stated that I couldn't cancel if I ordered after 2/7/10, even if I canceled within 5 minutes of ordering. That's just poor business decision. I could understand if I waited 24 hrs of ordering, but this was literally within 5 minutes.
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2 comments
Anonymous
#424732

This is a total ripoff. So many charges that are hidden.

They make you enter all the details before they show you the final amount which three times what I had in my mind. There is a shipping charge, Valentine's day shipping charge, Handing, tax, card, blah blah.

Their advertisement only says $19.99 for flowers. I wud say, filthy tricks they play on people emotions.

jaynee h
#300166

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

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ID
#220850 Review #220850 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers not pros

I hope I can save people from a Valentine's fiasco. I ordered Proflowers for two delivers, one for Mom and one for my mother-in-law. What a mistake! I ordered potted tulips, colorful and attractive in the picture. What both moms got was a tin bucket with a *** in it. They sent me pictures and the "arrangements" were downright ugly. Instead of conveying, "I love you," the delivery said something like "I wish you were dead." Each was sent to a different state, so didn't even come from the same florist. Don't waste your money and cause ill feelings.
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1 comment
jaynee h
#300168

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

ID
#220268 Review #220268 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - PRO FLOWERS DECEPTIVE PRICING

As we approach Valintines day, I would caution flower buyers about PRO FLOWERS com.... their main page shows many very nicely priced items...but by the time you get through many pages of "check this" and "check that" ***, you find your $30 item is not maybe $45 or way more. You get charged for the vase (even tho the page says it's free.. it's really just a "discounted price"..what a lie! There there is the delivery charge and then there is the handling fee...and then the tax and then.........Lord only knows what. I would not recommend this site...unless you realize the price posted on the 'suck them in page' is no where near what you will pay on the Last page! This was an example of decitiful advertising at it's worst!
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6 comments
Anonymous
#478393

I had the same experience. The page that displayed the pricing and charges said $34.99 but when I went to make the payment it was close to $52.

They added a bunch of other charges. They also do it in a very deceptive way. They put all the additional charges toward the end of the page in the lower right hand side and it is all grayed out. The "Confirm Payment" button is at the top of the page and is in full color.

Not sure why the used this tactic as it only creates a 1 time shopper. The whole idea of a website is to keep people coming back, not getting angry because they are getting deceived.

jaynee h
#300170

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#247899

Just another person to pipe in that I was charged 52.00 for and order I thought was 30.00. Shame on Drudge for advertising them on his page when it is clear these people are scammers!

Anonymous
#247646

Yes, ProFlowers charges $18.00 for delivery, $5 to have them delivered on 2/14, and if you want your flowers delivered before noon you can add in another $15. Then add in $3 as a handling and Care charge....

Really? Shouldn't that be part of the 'delivery' fee(s)? And, of course, another $2 to have a card on the flowers to say whom they are from.

Really ProFlowers? It's just not right...

Anonymous
#247384

I also ordered the Valentines special , a vase and flowers for 19.99. My 19.99 order ended up being over $46.00.

I tried to cancel but that was impossible. I emailed them several times, I wanted to cancel because I was charged 12.99 for a vase.

Pro Flowers should be sued in court for false and misleading advertising. I don't believe customer satisfaction is their goal.

Anonymous
#246510

Yes and Yes to all you had to post.OMG by the time my Husband was done it cost 98.00 I could of had a lot more flowers for that kind of money...I`m hear people on the radio talk about them all the time so we thought we would use them and were very sorry we did ...I`m still mad about it ...You see I LOVE flowers. And we will never use PRO FLOWERS AGAIN...Wish we would have come to this wed sooner my flowers came yesterday ..Not that Impressed with the flowers ..Thanks for letting me VENT....Have a good V-Day anyway...

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ID
#219842 Review #219842 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$45

ProFlowers - Pro Flowers did not deliver. Did not let me know either. Had to call to find out.

Pro Flowers took my order and my money and did not deliver the product I ordered. The second day I called and they told me they did not know why it did not ship (cupcakes for my daughter's weekend hosts) Told me they sent an e-mail of a replacement delivery (which I never received). The hosts never received it either, whatever it was. ProFlowers could not tell me what the substitution was. Does not seem to be a very reliable company. A Huge dissappointment! My daughter was a guest for the weekend at a friends house 5 hours away and we wanted to extend a little appreciation. Now we are empty-handed.
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2 comments
jaynee h
#300176

I am sorry for your experience with ProFlowers. I would like to look into this for you.

Please call 866-526-9426. Sallie

Anonymous
#245421

The same thing happened to me last year at Val Day. My wife and daughter didnt get any flowers. They told them to come by fedex and pick up TWO DAYS LATER.

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ID
#216577 Review #216577 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - To busy to talk to me

Christmas flowers were not delivered to my sister. Upon calling pro flowers they called the responsible florist and I was advised that the florist was to busy to talk to me about the mis delivery although they have had my money since December 12th. They will wish they had talked to me and not make me wait. This is the end with Pro Flowers. I am truly sorry as they had been real good in the past. Not today! If I need a florist out of town from here on it will be simple to find a local florist on the net and not pay for Pro Flowers to be the middle man.
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ID
#214394 Review #214394 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$59

ProFlowers - Pro Flowers Gimmicks

I ordered flowers for Mother's Day and ever since, my credit card is being billed for all kind of programs that I did not sign up for. ProFlowers needs to be reported to the Better Business Bureau which I plan to do. Delivery for Mother's Day was $14.95 then they added the standard delivery $9.99 charges. There was nothing on the page that explained that. That's $25 for a $29 vase of flowers. The page has a shipping rebate. However when you complete the form, you do not get a rebate, you are just starting a whole bunch of charges on your credit card that you did not order.
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ID
#185313 Review #185313 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - NOT IMPRESSED! WILL NEVER, EVER USE AGAIN!

I ordered flowers two days before Mother's Day to be delivered on Saturday 5/8/10. I received a confirmation email stating that the flowers would be delivered on 5/8/10 between 9 am and 6 pm. When I called my mother Saturday night, the day of delivery, the flowers never showed, no phone and no email. At 8:30 pm that same night, I called their 1-888 number and was told the flowers could not be delivered because there was not a local florist able to handle the order. They had two days to figure this out and out of courtesy, they could have called or emailed to let me know so I could make other arrangements. I demanded a full refund ASAP and then filed a complaint with the Better Business Bureau. Upon filing my complaint with the BBB, there were numerous other complaints against this company; I wish I would have done some research beforehand. I will NEVER use this company again, nor will I refer anyone I know to them. This is a scam company all the way around! I hope and pray in this economy, their doors will be permanently shut.
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5 comments
Anonymous
#143784

This is an update. It's the 15th and they've provided a variety of reasons why the order could not be delivered. I'd like to sue them.

Anonymous
#143783

This is an update. It's the 15th and they've provided a variety of reasons why the order could not be delivered. I'd like to sue them.

Anonymous
#143314

Proflowers's flowers died way too early, what a total rip off. Never again.

Anonymous
#142454

Same thing, they keep offering to deliver the flowers at a discount and with an upgrade... They still can't seem to get the flowers delivered! Is there a consumer group or agency I can call about this?

Anonymous
#141789

The exact same thing happened to me, thanks for dishonoring my mother on her day.

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ID
#181505 Review #181505 is a subjective opinion of poster.
Service
Proflowers Delivery Service