1.1
Details
So I ordered flowers for my mom for mother’s day and even paid extra to ensure that she got them on mother’s day.. she never received them. I called 4 times.. the first they told me delivery time was between 8am-6pm so she should wait.. 6pm came and went. Later I track...
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ID
#1254952 Review #1254952 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Bad quality
1.8
Details
I wanted to ensure my mother would recieve her flowers. There was no delievery on Wednesday or Thursday, so I called Proflowers on Friday. I spoke to a representative at Proflowers who told me the flowers could be delievered on Turesday May 15th. I was totally...
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ID
#1254114 Review #1254114 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
Order was sent out for delivery on day expected so they can't be delivered Fresh. They said it was a UPS problem. I was told I would get my money charged back to my credit card in 5-7 business day. Funny, they got the money from my credit card right away. Hope I do get it back. No flowers...
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ID
#1253937 Review #1253937 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue
2.2
Details
I placed and order well in advance and the pkg was damaged by the carrier and could not be delivered today. I called ur #800 and was told there wasn't any way to resend the order by Mothers Day. I find it very unsatisfactory that I had to pay full price and my gift is...
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1 comment
Anonymous
#1480100

They delivered them today !YAYThey redeemed my faith in good customer service. Thank youProFlowers

ID
#1253904 Review #1253904 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

ProFlowers - Horrible

{{Redacted}} The last three times in a row that I have used ProFlowers for Cherri‘s which is the same company they have not delivered on the day that I wanted. I paid extra every single time but every day there was some excuse half the time the stuff comes Rotten or dead .
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ID
#1209616 Review #1209616 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
I don't remember half of the things I said but I assure you wasn't good at all. And the end, I will never ever ever use this company again. I will let everyone know not to order anything from ProFlowers and just a suggestion they should change company name to Pro...
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ID
#1191772 Review #1191772 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$168
1.0
Details
Ordered flowers with guarantee delivery on valentines day for a friend who lost her husband. The website has false information and advertisement. They take all my information including phone number. Not one call to say they couldn't deliver. When I called they said...
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ID
#1191124 Review #1191124 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
I am working overseas and placed an order for delivery at my Wife work on 14 February, annoyingly that did not happen as flowers never reached... I wrote to their customer care email address and I was simply ignored... very annoying and poor service, which ended up in...
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ID
#1190884 Review #1190884 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - Two gifts, one order, same delivery location. Two different trucks. One didnt make it.

Valentines - daughter received hers, but wife did not despite placing the order nearly a week in advance. No gift for wife. Sent them three notes before finally calling. The rep didnt seem to even care about my order. Just gave me a refund and have a nice day. Never again will I shop here. Going to back to local florists. {{Redacted}}
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ID
#1190545 Review #1190545 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Pro Flowers charged me for a standard delivery, which is 14.90 and also charge me again in the amount of 14.90. because I wanted the flowers delivered at noon on Valentines day which suppose to be guaranteed. Once the order was confirmed, a popup window of 15.00 dollar...
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ID
#1190422 Review #1190422 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Price
  • Attuide of the people
  • Unable to cancel order
Reason of review
Problems with payment
Tags
  • Sucks