Product: Proflowers Delivery Service Clear all filters (209 of 209 reviews match)
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ProFlowers - Rip off

1.6
Details
Delivery charge and special care charge is more than the flowers i ordered. They wait till the end of the transaction to inform you.
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Review
#1184625 Review #1184625 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Pricing issue
every time I order from pro flowers they find a way to alter the fees so I end up paying more!! this is the third time I recall so strike three pro f,youre out! this order was for a hoya heart plant , I have called customer service three or four times,at least twice...
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Review
#1181444 Review #1181444 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Preferred solution
i will not order from pro flowers again
1.0
Details
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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Review
#1171794 Review #1171794 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Preferred solution
Nothing, Get LOST!

ProFlowers - Sodden frozen mess

1.0
Details
Flowers were left in 3 feet of snow. If delivery couldn’t get up my driveway I couldn’t get down in the snow after major surgery . Box soaked through. Flowers black and frozen
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Review
#1162992 Review #1162992 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service

Beware of ProFlowers

1.0
Details
I ordered flowers and didn’t get a final invoice total until after I purchased online. They added $14.99 shipping and a $4.99 “rush” fee (delivery not for 4 days). $44 purchase went up to $72! When I tried to cancel 5 minutes after I ordered, it said order could not be canceled. They should give you exact final cost before you agree to pay. Pissed off.
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Review
#1150246 Review #1150246 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Pricing issue
1.2
Details
I ordered flowers for a coworker on 7/7/17 to be delivered same day. Yesterday (7/12/17) I received notice to contact them regarding my order. It was never delivered! When I spoke with customer service, they gave the standard robotic apology and offered me 20% off and...
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1 comment
Anonymous
#1373887

That happened to me a couple of years ago, I have used another flower service since then.

Review
#1073653 Review #1073653 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Absolutely disgusted
Cons
  • Stealing by not refunding for no service until you contact them
  • Attuide of the people
  • Customer service
Reason of review
Problem with delivery
Loss
$87
Preferred solution
Full refund
Tags
  • Proflowers customer service

ProFlowers - Refund

1.7
Details
I ordered flowers from here two weeks ago. My order was delivered late so I receive an email that I was gone receive a refund. Well it's been two weeks and I still haven't received my refund. I called twice they give me the run around every time. Then they tell me that I was suppose to get a call and never did.
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Review
#1053031 Review #1053031 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problems with payment

ProFlowers - *** em

1.0
Details
I tried to order some flowers for a friends birthday i type down everything and when it comes time to confirm the order the site tells me the address is invalid even tho it was right well as if that wasnt a problem they still took the $80 out of my account so outta money and theyre not even gonna deliver them. Yea *** em.
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Review
#1051293 Review #1051293 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - Delivery never made

1.0
Details
I ordered flowers for mothers day and birthday (both of which were 5/14). I paid extra for Sunday delivery. They never arrived. I called last night and was told they would be delivered bh 8pm....NOT....called this morning and was told my order had never been processed, but my card was charged last week.
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Review
#1047273 Review #1047273 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - Always something wrong

2.1
Details
My husband orders from here every year, either they send it on the wrong day or everything DOESN'T show up! Like this Mother day i received half of the order.
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Review
#1046379 Review #1046379 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery