ProFlowers - Flowers left outside in Feb. ALL the Tulips were dead!

1.0
Details
My boyfriend sent me Flowers on Feb 13. The delivery person left them outside, and ALL the Tulips were dead!
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ID
#1190192 Review #1190192 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Bad quality
1.0
Details
Despite the February 14 delivery garuntee my order was not delivered!I even called three times today and was promised and reassured my order would be delivered on time! Nope no flowers! I called for a refund and I was talked in circles for a half an hour. I was refused...
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1 comment
Glorine
#1433071

Exact same problem

ID
#1190038 Review #1190038 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - What an absorbant waste of money.

1.9
Details
These idiots used a flower shop that was in a different time zone and almost 3 hours away. Now the Valentine's day flowers will not arrive until the 15th, which my wife will not be at the location of delivery due to her work schedule. They shipped at 3 am on the 13th, and I dully expect them to be wilted and dying due to sitting in a box for 3 days without water. They don't have a refund policy even though they basically stole money from me.
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ID
#1189913 Review #1189913 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
2.3
Details
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off

Update by user Feb 17, 2018

Package has yet to be delivered

Original review posted by user Feb 14, 2018

I ordered flowers to be delivered to my girlfriends work for Valentine’s Day, and apparently she wasn’t there to receive them, which is funny because they ONLY GIVE YOU A TIME FRAME OF A WHOLE to deliver them, instead of maybe asking if she was working today, calling...
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ID
#1189901 Review #1189901 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Did not contact the customer when delivery could not be made
  • Staff attitude
  • Lack of understanding
Reason of review
Poor customer service
Loss
$85
Preferred solution
Deliver product or service ordered

ProFlowers - Disgusting

2.1
Details
Paid for guaranteed morning delivery and they don’t even show. Contacted multiple times and only resolution is to replace fo next day. Who wants flowers on feb 15th
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ID
#1189809 Review #1189809 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

ProFlowers - Never delivers on time

1.0
Details
I gave them 4 weeks and paid $42 extra for shipping to deliver before lunch on a certain day. Guess what? That didn't happen, called customer service and they don't even care, it's a special day for my wife and I can't even get her flowers delivered. I will never use this joke of a company again. The only thing I recommend to anyone is order from somewhere else.
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ID
#1189644 Review #1189644 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Not as described/ advertised
2.0
Details
1) Ordered flowers to be sent to 2 different people. I took around an hour because of a language barrier. Key letters got missed, such as t for p, etc. 2) After requesting to repeat the information, at least 3 times, somehow the delivery still went wrong. 3) Advertise...
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ID
#1189269 Review #1189269 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

ProFlowers - Rip off

1.5
Details
Delivery charge and special care charge is more than the flowers i ordered. They wait till the end of the transaction to inform you.
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ID
#1184625 Review #1184625 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Pricing issue
every time I order from pro flowers they find a way to alter the fees so I end up paying more!! this is the third time I recall so strike three pro f,youre out! this order was for a hoya heart plant , I have called customer service three or four times,at least twice...
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ID
#1181444 Review #1181444 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Preferred solution
i will not order from pro flowers again
1.0
Details
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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ID
#1171794 Review #1171794 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Preferred solution
Nothing, Get LOST!