Product: Proflowers Delivery Service Clear all filters (175 of 175 reviews match)
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I ordered flowers for a coworker on 7/7/17 to be delivered same day. Yesterday (7/12/17) I received notice to contact them regarding my order. It was never delivered! When I spoke with customer service, they gave the standard robotic apology and offered me 20% off and...
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Anonymous
Anonymous

That happened to me a couple of years ago, I have used another flower service since then.

1.2
Product
Proflowers Delivery Service
I liked
  • Absolutely disgusted
I didn't like
  • Stealing by not refunding for no service until you contact them
  • Attuide of the people
  • Customer service
#1073653
was ordering flowers for Mother's Day....their advitised as 19.99...buy the time I got to checkout they cost over 48 dollars...I was charged twice for delivery 12.99 and 9.99...the delivery was more than the flowers....you should be ashamed of yourselves false...
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1.0
Product
Proflowers Delivery Service
#1045951
I ordered flowers for Mother's Day and filled in order on line using the code of sweet as advertised on tv. I input all my personal information. Then I got a weird response from geotrust. I called pro flowers to check if order went through and got someone on the line...
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Product
Proflowers Delivery Service
#1045837

Proflowers - Refund

#1053031
1.7
Details
I ordered flowers from here two weeks ago. My order was delivered late so I receive an email that I was gone receive a refund. Well it's been two weeks and I still haven't received my refund. I called twice they give me the run around every time. Then they tell me that I was suppose to get a call and never did.
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Proflowers - *** em

#1051293
1.0
Details
I tried to order some flowers for a friends birthday i type down everything and when it comes time to confirm the order the site tells me the address is invalid even tho it was right well as if that wasnt a problem they still took the $80 out of my account so outta money and theyre not even gonna deliver them. Yea *** em.
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Proflowers - Delivery never made

#1047273
1.0
Details
I ordered flowers for mothers day and birthday (both of which were 5/14). I paid extra for Sunday delivery. They never arrived. I called last night and was told they would be delivered bh 8pm....NOT....called this morning and was told my order had never been processed, but my card was charged last week.
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Proflowers - Always something wrong

#1046379
2.1
Details
My husband orders from here every year, either they send it on the wrong day or everything DOESN'T show up! Like this Mother day i received half of the order.
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Website
Order flowers on 4- 13- 17 two different orders one at business one at home address. The delivery for the business was delivered on time. The other for home was supposed to b deliver on 4- 14- 17 in the morning, she never received any flowers. Called three times and...
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1.9
Product
Proflowers Delivery Service
#1034703
My husband ordered me flowers for valentines day. They showed up in a box and they were not even ready to bloom. They finally open several days after valentine's day only to find out that this was not the flowers he ordered for me. He called to complain so they...
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1.0
Product
Proflowers Delivery Service
#1010512
Poor quality flowers. They are dishonest, do not deliver as promised. It is Birthday not birth month. It is Valentines day, not valentines month. If you have any problems, be upfront with the customer and explain what is happening. You don't, just lie about service...
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Product
Proflowers Delivery Service
#1009922
My husband ordered flowers for me for valentine's day. I waited an extra 45 minutes at work because they never showed up. He was on hold for over 20 minutes trying to speak to someone. Finally talked to someone and they had a thick accent. They stated they wouldn't...
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1.0
Product
Proflowers Delivery Service
#1008634
I didn't cancel and waited they had 12 hours to deliver them and they never got delivered however another person living at the same address got a delivery of flowers but was also missing about half of their order. Customer service is in a call center in India not to...
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3.5
Product
Proflowers Delivery Service
#1008629
If you have spoken with a customer service representative about this issue, disregard this email and rest assured any arrangements you have already made will be honored. Sincerely, ProFlowers Customer Care They already screwed up my day and by posting this out, I hope...
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Product
Proflowers Delivery Service
#1008397
Pro Flowers did not deliver Valentine's day flowers. I ordered a week in advance, gave them a two day window to deliver, (13-14 February, at their request), and they did not deliver. They say, 9when they answer the phones that is), that they are holding the flowers for...
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Product
Proflowers Delivery Service
#1008064