ProFlowers - No delivery

No item shipped No refund
View full review
ID
#1817710 Review #1817710 is a subjective opinion of poster.
Location
Beverly Hills, California
Service
Proflowers Delivery Service
1.0
Details
Placed an order for two arrangements to be delivered to my Mother in another state. She received one order, late, but did not receive the second. The order that she did receive turned out to be a bulb instead of what was pictured on the web site.I contacted Pro Flowers...
View full review
ID
#1802807 Review #1802807 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Paying good money for flowers that were never delivered
  • Terrible service
  • Did not deliver as promised
Preferred solution
Full refund

ProFlowers - Buy from local florist and run from this company

1.0
Details
Just received 2-19 that my Valentine order was delivered...5 days late...messaged company and gave order number etc...their reply was to email someone else so they can look into it...that is customer service at its worst..
View full review
ID
#1798501 Review #1798501 is a subjective opinion of poster.
Location
Santo, Texas
Service
Proflowers Delivery Service

ProFlowers - I do not recomend this company

paid for special day delivery and did not get it. it was for Valentines day 2/14/2002 and was delivered on 2/13/2020. Paid an extra $19.00 for this and did not get it. Please return the extra charge . Charles Novak cn51134@bellsouth.net 7045532282
View full review
ID
#1795978 Review #1795978 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Loss
$19
Preferred solution
Full refund

ProFlowers - Hire People That Speak English

2.4
Details
Received confirmation email that flowers had been delivered to my mother on her 87th birthday. Only problem was that no delivery had taken place. Called ProFlowers customer service to inquire about the delivery. Seems the kings English is not a prerequisite for employment at their customer service center. Sorry ProFlowers, never again.
View full review
1 comment
Anonymous
#1826347

Similar issues. *** off-shore, non-English speaking service it horrible.

ID
#1794187 Review #1794187 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Preferred solution
Let the company propose a solution

ProFlowers - Don’t order from them

1.0
Details
Very disappointed with their service I paid for flowers to be delivered to my wife at work for Valentines Day, They were never delivered not even a message from them, ProFlowers made me look like I didnt care for my wife Im so pissed off at ProFlowers, Called customer service all they did was give me my money back, Im very sorry but that is not enough and the lady on the phone could care less, customer service was from another country, For the way this was handled I will be consulting a lawyer.My email is patrick652001@yahoo.com if ProFlowers cares to correct this.
View full review
1 comment
Anonymous
#1826348

Same EXACT issue. They suck.

Never again. (did you also have to wait over an hour on the phone for the horrbile non-English speaking "customer service"?)

ID
#1794010 Review #1794010 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Absolutely disgusted
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - 50% chance your order will be fulfilled

2.5
Details
Great news, Your order is on its way. We just waved goodbye to your beautiful bouquet. They're really going to appreciate your kind gesture. then a few days later (past the delivery date) Please accept our deepest apologies. Due to exceptionally high seasonal demand with our member florists in your recipient's area, and despite our best efforts, we regret we were unable to fill your order on the date requested.
View full review
ID
#1793790 Review #1793790 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Prior service
Cons
  • Not satisfied
Preferred solution
Deliver product or service ordered

ProFlowers - Do not buy from this unreliable company

1.0
Details
My husband ordered flowers for Valentines Day a few days in advance for me. I was waiting all day and never received them. Late evening he called customer service and it took him long time to have somebody to unswerving. He asked for refund, did not have any explanations or sorry words for non delivery. I hope we will have refund with no problem. Needless to say we never buy again after being regular customers for a while with Proflowers.
View full review
ID
#1793443 Review #1793443 is a subjective opinion of poster.
Service
Proflowers Delivery Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ProFlowers - Avoid

1.2
Details
It's 10PM on Valentine's Day. My flowers, which I ordered over a week ago, have not arrived. This company sucks. They have the nerve to charge a $40 "special" delivery fee for this date and can't even deliver. On hold with off-shore (I'm sorry sir but we cannot disclose our location) for over an hour and all they come up with is sorry, we will refund your money. Pathetic.
View full review
ID
#1793377 Review #1793377 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Preferred solution
Free flowers for a year, on time.

ProFlowers Reviews

  1. 202 reviews
  2. 110 reviews
  3. 32 reviews
  4. 8 reviews
  5. 1 review
ProFlowers reviews

ProFlowers - Please do not use

1.5
Details
This is my second time and last using proflower. Last year on Valentines Day the flowers didnt arrive on the 14th. This year they never showed up at all. 1 hour to get a hold of customer service Im glad I have a understanding wife This place is a scam
View full review
1 comment
Chuck W
#1825783

Same BS, company sucks. Won't ever use them again and will flood social media about their pathetic practices.

ID
#1793307 Review #1793307 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Scammers
Loss
$105
Preferred solution
Full refund