Product: Proflowers Delivery Service Clear all filters (205 of 205 reviews match)
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ProFlowers - Wife’s birthday flowers never arrived

I ordered a two dozen roses for my wife, at 700 pm the day of arrival I called to inquire. They assured me on their way, then called at 8,9 pm respectvly all the while talking to support from India and every call taking 20 minutes due to language barrier I canceled then they tried to charge me for flowers on the next day what an Auful experience. From now on I go local no more big box flowers I had a similar experience with 1-800 flowers terrible
1.8
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Proflowers Delivery Service
#1503978
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ProFlowers - Never delivered

order flowers several days before valentines day to deliver on the 13th. never showed up. called and they said would deliver the next day the 14th. Guess what never showed up
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Proflowers Delivery Service
#1472461
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ProFlowers - Failed to deliver on Valentines day
All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on Valentines Day." I paid it. On Valentines day I received an alert...
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2.1
Product
Proflowers Delivery Service
I liked
  • Assortment of flower options
I didn't like
  • Delivery
  • Hidden cost
  • No customer service
#1472197
Today is Valentines Day, I ordered flowers for my wife 2 weeks ago with a guaranteed deliver date of 02/14/19 (today). All was good this morning, on track to deliver, then at 9:30, the tracking number shows the flowers just departed from Illinois (I am in Minneapolis).
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1.0
Product
Proflowers Delivery Service
#1472129

I placed an order for a surprise birthday wish for family. The order was not delivered and I was not notified. I was offered delivery the next day but family was leaving town that day. Poor customer service. Both the agent and the supervisor sounded as though they were...
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1.0
Product
Proflowers Delivery Service
#1403991
Flowers are ordered 2-days before the furneal. I paid for next day, it did not happen. When trying to locate the flowers nothing, automated system says is still in process and the physical person I talk to customer service and they has no information, they had to...
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Product
Proflowers Delivery Service
#1306914
Week before Mother's Day, ordered flowers for my MIL who was feeling down. Cost was double the promoted price but placed order anyways. Received notification from UPS on Wednesday that package was damaged, called and was told that Pro Flowers could not deliver...
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1.0
Product
Proflowers Delivery Service
I didn't like
  • Customer service was difficult
  • Customer service was awful
#1257580
Mother's day flowers delivered either after mail delivery on Sat. before Mother's day or on Mother'd day, left in the pouring rain at mail box, 1/4 mile from house, on a SUNDAY when no mail delivery is expected until the next afternoon around 4 PM. Lucky to have plans...
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1.0
Product
Proflowers Delivery Service
#1255809
I recently placed an order with Proflowers to send a mother's gift that is supposed to be received by may 13. When I didn't receive a phone call from the person i've sent the gift to, I got upset. I went to proflowers website and it said the gift will be delivered on...
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1.8
Product
Proflowers Delivery Service
#1254975
So I ordered flowers for my mom for mother’s day and even paid extra to ensure that she got them on mother’s day.. she never received them. I called 4 times.. the first they told me delivery time was between 8am-6pm so she should wait.. 6pm came and went. Later I track...
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1.1
Product
Proflowers Delivery Service
#1254952