I ordered a small bouquet for my daughter's 20th birthday since it was the 1st year I would not be with her (2/12). They DID NOT deliver, never called or emailed me but instead I found out from my daughter. I called to locate the delivery and request a refund AND...
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ID
#1791832 Review #1791832 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Preferred solution
Full refund

DO NOT ORDER FROM PROFLOWERS!

1.0
Details
I ordered flowers for my wife for anniversary to be delivered a day early (today). Primitive tracking said it was still out for delivery as of 9pm. Since I knew that had to be wrong, I called and got hard to understand customer service. She told my order would be delivering via UPS a week from today. I told her that was unacceptable, and she said that best she could do would be 5 days. No sense of priority or that they just messed up in a HUGE way. I got refund (I hope) , and will NEVER use them ever again. Stay away from this sorry company!
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ID
#1730728 Review #1730728 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - No recommendation

screwed up birthday delivery with three weeks notices
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ID
#1721298 Review #1721298 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Never again
Reason of review
Problem with delivery
Loss
$125

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Verified Reviewer

DO NOT TRUST ProFlowers!

1.0
Details
Do NOT trust Proflowers! I ordered flowers for my daughter's birthday. We waited ALL DAY, having received an email at 6:00 AM saying the local florist was working on the order. NO FLOWERS! I kept checking the order status. It was "In Progress" ALL DAY. I finally called at 5:30 PM. They apologized but they WERE UNABLE TO FULFILL THE ORDER. No one called. No one emailed. No one called my daughter -- NOTHING. This was my first and last time and I'm writing this so that you can save yourselves.
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ID
#1705517 Review #1705517 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • All
Reason of review
Order processing issue

ProFlowers - Dead flowers

1.0
Details
My son ordered flowers for my wife for mothers day to be delivered on Saturday day before mothers day. Never arrived. Finally arrived on Monday. Dead. My son spent a entire afternoon on the phone with their customer service. Person was unable to speak English. Do not use this company!
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ID
#1533545 Review #1533545 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Flowers arrived dead
Reason of review
Bad quality
Preferred solution
Full refund

ProFlowers - Wife’s birthday flowers never arrived

1.8
Details
I ordered a two dozen roses for my wife, at 700 pm the day of arrival I called to inquire. They assured me on their way, then called at 8,9 pm respectvly all the while talking to support from India and every call taking 20 minutes due to language barrier I canceled then they tried to charge me for flowers on the next day what an Auful experience. From now on I go local no more big box flowers I had a similar experience with 1-800 flowers terrible
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ID
#1503978 Review #1503978 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - Worthless Service

1.0
Details
The delivery charge was TWENTY EIGHT dollars. For a box that left on the porch. WTF. If I order delivery and pay $30 for the delivery charge I want the flowers PRESENTED TO THE RECIPIENT and not left on the porch in a *** box. I could have gone to the grocery store for half the price, and WILL next time.
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ID
#1473971 Review #1473971 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - Failed to deliver on Valentine's Day

They could not deliver the flowers I ordered for my daughter on the Valentine's Day even though they guaranteed it. They refunded only the delivery charges. Would not use them again, recommend to use others.
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ID
#1472856 Review #1472856 is a subjective opinion of poster.
Service
Proflowers Delivery Service

ProFlowers - Never delivered

order flowers several days before valentines day to deliver on the 13th. never showed up. called and they said would deliver the next day the 14th. Guess what never showed up
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ID
#1472461 Review #1472461 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
2.2
Details
ProFlowers - Failed to deliver on Valentines day
All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on Valentines Day." I paid it. On Valentines day I received an alert...
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ID
#1472197 Review #1472197 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Assortment of flower options
Cons
  • Hidden cost
  • Delivery
  • No customer service
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund
Tags
  • flower arrangements