Product: Proflowers Delivery Service Clear all filters (209 of 209 reviews match)
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1.0
Details
Week before Mother's Day, ordered flowers for my MIL who was feeling down. Cost was double the promoted price but placed order anyways. Received notification from UPS on Wednesday that package was damaged, called and was told that Pro Flowers could not deliver...
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Review
#1257580 Review #1257580 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Customer service was difficult
  • Customer service was awful
Reason of review
Problem with delivery
Tags
  • Mother In Law
1.0
Details
Mother's day flowers delivered either after mail delivery on Sat. before Mother's day or on Mother'd day, left in the pouring rain at mail box, 1/4 mile from house, on a SUNDAY when no mail delivery is expected until the next afternoon around 4 PM. Lucky to have plans...
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Review
#1255809 Review #1255809 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Up the delivery system to deliver to the house not the mail box
1.8
Details
I recently placed an order with Proflowers to send a mother's gift that is supposed to be received by may 13. When I didn't receive a phone call from the person i've sent the gift to, I got upset. I went to proflowers website and it said the gift will be delivered on...
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Review
#1254975 Review #1254975 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue
1.1
Details
So I ordered flowers for my mom for mother’s day and even paid extra to ensure that she got them on mother’s day.. she never received them. I called 4 times.. the first they told me delivery time was between 8am-6pm so she should wait.. 6pm came and went. Later I track...
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Review
#1254952 Review #1254952 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Bad quality
1.8
Details
I wanted to ensure my mother would recieve her flowers. There was no delievery on Wednesday or Thursday, so I called Proflowers on Friday. I spoke to a representative at Proflowers who told me the flowers could be delievered on Turesday May 15th. I was totally...
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Review
#1254114 Review #1254114 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
Order was sent out for delivery on day expected so they can't be delivered Fresh. They said it was a UPS problem. I was told I would get my money charged back to my credit card in 5-7 business day. Funny, they got the money from my credit card right away. Hope I do get it back. No flowers...
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Review
#1253937 Review #1253937 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue
2.1
Details
I placed and order well in advance and the pkg was damaged by the carrier and could not be delivered today. I called ur #800 and was told there wasn't any way to resend the order by Mothers Day. I find it very unsatisfactory that I had to pay full price and my gift is...
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1 comment
Anonymous
#1480100

They delivered them today !YAYThey redeemed my faith in good customer service. Thank youProFlowers

Review
#1253904 Review #1253904 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

ProFlowers - Horrible

{{Redacted}} The last three times in a row that I have used ProFlowers for Cherri‘s which is the same company they have not delivered on the day that I wanted. I paid extra every single time but every day there was some excuse half the time the stuff comes Rotten or dead .
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Review
#1209616 Review #1209616 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
I don't remember half of the things I said but I assure you wasn't good at all. And the end, I will never ever ever use this company again. I will let everyone know not to order anything from ProFlowers and just a suggestion they should change company name to Pro...
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Review
#1191772 Review #1191772 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$168
1.0
Details
Ordered flowers with guarantee delivery on valentines day for a friend who lost her husband. The website has false information and advertisement. They take all my information including phone number. Not one call to say they couldn't deliver. When I called they said...
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Review
#1191124 Review #1191124 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery