Product: Proflowers Delivery Service Clear all filters (209 of 209 reviews match)
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I am working overseas and placed an order for delivery at my Wife work on 14 February, annoyingly that did not happen as flowers never reached... I wrote to their customer care email address and I was simply ignored... very annoying and poor service, which ended up in...
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Review
#1190884 Review #1190884 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - Two gifts, one order, same delivery location. Two different trucks. One didnt make it.

Valentines - daughter received hers, but wife did not despite placing the order nearly a week in advance. No gift for wife. Sent them three notes before finally calling. The rep didnt seem to even care about my order. Just gave me a refund and have a nice day. Never again will I shop here. Going to back to local florists. {{Redacted}}
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Review
#1190545 Review #1190545 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Pro Flowers charged me for a standard delivery, which is 14.90 and also charge me again in the amount of 14.90. because I wanted the flowers delivered at noon on Valentines day which suppose to be guaranteed. Once the order was confirmed, a popup window of 15.00 dollar...
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Review
#1190422 Review #1190422 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • As advertised product zero accountability
  • Attuide of the people
  • Price
Reason of review
Problems with payment
Tags
  • Sucks

ProFlowers - Flowers left outside in Feb. ALL the Tulips were dead!

1.0
Details
My boyfriend sent me Flowers on Feb 13. The delivery person left them outside, and ALL the Tulips were dead!
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Review
#1190192 Review #1190192 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Bad quality
1.0
Details
Despite the February 14 delivery garuntee my order was not delivered!I even called three times today and was promised and reassured my order would be delivered on time! Nope no flowers! I called for a refund and I was talked in circles for a half an hour. I was refused...
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1 comment
Glorine
#1433071

Exact same problem

Review
#1190038 Review #1190038 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

ProFlowers - What an absorbant waste of money.

1.9
Details
These idiots used a flower shop that was in a different time zone and almost 3 hours away. Now the Valentine's day flowers will not arrive until the 15th, which my wife will not be at the location of delivery due to her work schedule. They shipped at 3 am on the 13th, and I dully expect them to be wilted and dying due to sitting in a box for 3 days without water. They don't have a refund policy even though they basically stole money from me.
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Review
#1189913 Review #1189913 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
2.2
Details
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off

Update by user Feb 17, 2018

Package has yet to be delivered

Original review posted by user Feb 14, 2018

I ordered flowers to be delivered to my girlfriends work for Valentine’s Day, and apparently she wasn’t there to receive them, which is funny because they ONLY GIVE YOU A TIME FRAME OF A WHOLE to deliver them, instead of maybe asking if she was working today, calling...
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Review
#1189901 Review #1189901 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • Did not contact the customer when delivery could not be made
  • Lack of urgency
  • Staff attitude
Reason of review
Poor customer service
Loss
$85
Preferred solution
Deliver product or service ordered

ProFlowers - Disgusting

2.0
Details
Paid for guaranteed morning delivery and they don’t even show. Contacted multiple times and only resolution is to replace fo next day. Who wants flowers on feb 15th
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Review
#1189809 Review #1189809 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue

ProFlowers - Never delivers on time

1.0
Details
I gave them 4 weeks and paid $42 extra for shipping to deliver before lunch on a certain day. Guess what? That didn't happen, called customer service and they don't even care, it's a special day for my wife and I can't even get her flowers delivered. I will never use this joke of a company again. The only thing I recommend to anyone is order from somewhere else.
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Review
#1189644 Review #1189644 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Not as described/ advertised
1.9
Details
1) Ordered flowers to be sent to 2 different people. I took around an hour because of a language barrier. Key letters got missed, such as t for p, etc. 2) After requesting to repeat the information, at least 3 times, somehow the delivery still went wrong. 3) Advertise...
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Review
#1189269 Review #1189269 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue