Product: Proflowers Delivery Service Clear all filters (0 of 201 reviews match)
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ProFlowers - Never delivers on time

I gave them 4 weeks and paid $42 extra for shipping to deliver before lunch on a certain day. Guess what? That didn't happen, called customer service and they don't even care, it's a special day for my wife and I can't even get her flowers delivered. I will never use this joke of a company again. The only thing I recommend to anyone is order from somewhere else.
1.0
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Proflowers Delivery Service
#1189644
1) Ordered flowers to be sent to 2 different people. I took around an hour because of a language barrier. Key letters got missed, such as t for p, etc. 2) After requesting to repeat the information, at least 3 times, somehow the delivery still went wrong. 3) Advertise...
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1.9
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Proflowers Delivery Service
#1189269
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ProFlowers - Rip off

Delivery charge and special care charge is more than the flowers i ordered. They wait till the end of the transaction to inform you.
1.6
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Advertised vs Delivered
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Proflowers Delivery Service
#1184625
every time I order from pro flowers they find a way to alter the fees so I end up paying more!! this is the third time I recall so strike three pro f,youre out! this order was for a hoya heart plant , I have called customer service three or four times,at least twice...
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Proflowers Delivery Service
#1181444
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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1.0
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Proflowers Delivery Service
#1171794
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ProFlowers - Sodden frozen mess

Flowers were left in 3 feet of snow. If delivery couldn’t get up my driveway I couldn’t get down in the snow after major surgery . Box soaked through. Flowers black and frozen
1.0
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Product or Service Quality
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Proflowers Delivery Service
#1162992
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Beware of ProFlowers

I ordered flowers and didn’t get a final invoice total until after I purchased online. They added $14.99 shipping and a $4.99 “rush” fee (delivery not for 4 days). $44 purchase went up to $72! When I tried to cancel 5 minutes after I ordered, it said order could not be canceled. They should give you exact final cost before you agree to pay. Pissed off.
1.0
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Exchange, Refund and Cancellation Policy
Value for money
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Proflowers Delivery Service
#1150246
I ordered flowers for a coworker on 7/7/17 to be delivered same day. Yesterday (7/12/17) I received notice to contact them regarding my order. It was never delivered! When I spoke with customer service, they gave the standard robotic apology and offered me 20% off and...
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Anonymous
Anonymous

That happened to me a couple of years ago, I have used another flower service since then.

1.2
Product
Proflowers Delivery Service
I liked
  • Absolutely disgusted
I didn't like
  • Customer service
  • Stealing by not refunding for no service until you contact them
  • Attuide of the people
#1073653
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ProFlowers - Refund

I ordered flowers from here two weeks ago. My order was delivered late so I receive an email that I was gone receive a refund. Well it's been two weeks and I still haven't received my refund. I called twice they give me the run around every time. Then they tell me that I was suppose to get a call and never did.
1.7
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Proflowers Delivery Service
#1053031
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ProFlowers - *** em

I tried to order some flowers for a friends birthday i type down everything and when it comes time to confirm the order the site tells me the address is invalid even tho it was right well as if that wasnt a problem they still took the $80 out of my account so outta money and theyre not even gonna deliver them. Yea *** em.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Proflowers Delivery Service
#1051293