Product: Proflowers Delivery Service Clear all filters (0 of 204 reviews match)
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ProFlowers - What an absorbant waste of money.

These idiots used a flower shop that was in a different time zone and almost 3 hours away. Now the Valentine's day flowers will not arrive until the 15th, which my wife will not be at the location of delivery due to her work schedule. They shipped at 3 am on the 13th, and I dully expect them to be wilted and dying due to sitting in a box for 3 days without water. They don't have a refund policy even though they basically stole money from me.
1.9
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Proflowers Delivery Service
#1189913
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
ProFlowers - Sent Flowers to her work on Valentine’s Day, didn’t drop off
I ordered flowers to be delivered to my girlfriends work for Valentine’s Day, and apparently she wasn’t there to receive them, which is funny because they ONLY GIVE YOU A TIME FRAME OF A WHOLE to deliver them, instead of maybe asking if she was working today, calling...
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2.2
Product
Proflowers Delivery Service
I didn't like
  • No communication when they could not deliver
  • Staff attitude
  • Lack of urgency
#1189901

ProFlowers - Disgusting

Paid for guaranteed morning delivery and they don’t even show. Contacted multiple times and only resolution is to replace fo next day. Who wants flowers on feb 15th
2.0
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Proflowers Delivery Service
#1189809

ProFlowers - Never delivers on time

I gave them 4 weeks and paid $42 extra for shipping to deliver before lunch on a certain day. Guess what? That didn't happen, called customer service and they don't even care, it's a special day for my wife and I can't even get her flowers delivered. I will never use this joke of a company again. The only thing I recommend to anyone is order from somewhere else.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
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Staff
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Proflowers Delivery Service
#1189644
1) Ordered flowers to be sent to 2 different people. I took around an hour because of a language barrier. Key letters got missed, such as t for p, etc. 2) After requesting to repeat the information, at least 3 times, somehow the delivery still went wrong. 3) Advertise...
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1.9
Product
Proflowers Delivery Service
#1189269

ProFlowers - Rip off

Delivery charge and special care charge is more than the flowers i ordered. They wait till the end of the transaction to inform you.
1.6
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Turnaround Time
Value for money
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Product
Proflowers Delivery Service
#1184625
every time I order from pro flowers they find a way to alter the fees so I end up paying more!! this is the third time I recall so strike three pro f,youre out! this order was for a hoya heart plant , I have called customer service three or four times,at least twice...
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Proflowers Delivery Service
#1181444
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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1.0
Product
Proflowers Delivery Service
#1171794

ProFlowers - Sodden frozen mess

Flowers were left in 3 feet of snow. If delivery couldn’t get up my driveway I couldn’t get down in the snow after major surgery . Box soaked through. Flowers black and frozen
1.0
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Product or Service Quality
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Proflowers Delivery Service
#1162992

Beware of ProFlowers

I ordered flowers and didn’t get a final invoice total until after I purchased online. They added $14.99 shipping and a $4.99 “rush” fee (delivery not for 4 days). $44 purchase went up to $72! When I tried to cancel 5 minutes after I ordered, it said order could not be canceled. They should give you exact final cost before you agree to pay. Pissed off.
1.0
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Exchange, Refund and Cancellation Policy
Value for money
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Proflowers Delivery Service
#1150246