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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Never even got deliverd, hidden fees Indian call center customer service. I kept hearing ads on the radio so I finally got some ordered for my gf giving them about a week in advance for Valentine's day more than enough time according to their site.

After I check out and my card has already been charged I get hit with a delivery charge tax handling boosting the price up $20.

I didn't cancel and waited they had 12 hours to deliver them and they never got delivered however another person living at the same address got a delivery of flowers but was also missing about half of their order. Customer service is in a call center in India not to good at english but they were polite and gave me a full refund as to be expected first and last oreder from proflowers, very disappointing.

Product or Service Mentioned: Proflowers Delivery Service.

Reason of review: Order processing issue.

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