Cleveland, Ohio
1 comment

Ordered flowers in the early am, paid the extra fee for same day delivery. At 4pm I get a call from them asking if it is ok to use a different vase then the one I ordered.

I said ok. 7:30pm flowers STILL not delivered! Called pro flowers , they tell me that they are sending flowers out tomorrow!! I told them I paid the fee for same day delivery and that I was pissed.

So they will be delivered tomorrow between 9-6...

And the recipient is going away for the day so that means the flowers will sit and die in the heat. Do by use proflower

Product or Service Mentioned: Proflowers Flowers.

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We're sorry you had trouble with your Florist Express order. If the recipient was going to be away all day, we could have delivered on a different day or to a different address for you.

Regardless, if you haven't gotten this resolved to your satisfaction, we'll make it right for you and you can call me at 888-855-3486. -Steve @ProFlowers

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