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Proflowers - Flowers Review from Southfield, Michigan

1.4
Details
Proflowers - Flowers Review from Southfield, Michigan
This is my second time using pro flowers, last year I got my fiancée a dozen roses and chocolates. She was very happy with it. This year? Not so much. The roses started going bad the VERY next day. This was a Valentines Day gift and their website advertises that they should stay fresh for up to 7 days or your money back. When I called the 1800 number, which I should mention you can barely hear or understand them I was offered a new banquet of roses and asked if that was okay. I said no it's not okay, this was a Valentines Day gift. I was then told my money would be refunded. Will never order from pro flowers again. Buyers beware! Horrible, horrible site and even worse customer service.
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Author
Location
Southfield, Michigan
Product
Proflowers Flowers
Reason of review
Bad quality
Review #790896 is a subjective opinion of poster.
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Proflowers - Flowers Review from Scotts Valley, California

1.0
Details
I ordered the flowers over the phone the representative was in India ". She had such a heavy accent completely could not understand what I was saying the address was all wrong then when the flowers finally showed up after the address correction l, they got there before she got to work they were in a box like they were shipped there like any other cargo she had to open them up out of a box put them together herself. We were very disappointed with the quality of service and of the longstem roses. Terrible experience, don't use them I will never use them again .
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Author
Location
Scotts Valley, California
Product
Proflowers Flowers
Reason of review
Poor customer service
Review #790160 is a subjective opinion of poster.
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Proflowers Flowers Review

1.0
Details
Had flowers received from here 3 times . EVERY TIME THEY COME WILTED, HALF DEAD AND THEN DIE COMPLETELY IN LESS THAN 2 DAYS!!! NEVER ORDER FROM THIS COMPANY! WASTE OF MONEY ON OVERPRICED FLOWERS!
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Author
Location
Chesapeake, Virginia
Product
Proflowers Flowers
Reason of review
Bad quality
Review #789971 is a subjective opinion of poster.
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Proflowers - Flowers Review from Charlotte, North Carolina

1.0
Details
Ordered Valentines roses for my fiance. The total order came to just about $49. Then it says to hit confirm to confirm the order. After that the transaction goes through to my card and the total came to $89…! I filed a police report because they never answered the phone when I called them to figure out what happened. Proflowers is a complete *** Job! Flowers arrived and they were broken and smashed, I've never been so humiliated in my entire life.
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Author
Location
Charlotte, North Carolina
Product
Proflowers Flowers
Reason of review
Pricing issue
Review #789963 is a subjective opinion of poster.
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Proflowers - Flowers Review from Bethlehem, Pennsylvania

1.0
Details
Proflowers - Flowers Review from Bethlehem, Pennsylvania
Nailed it. This is horrible when you get this I don't know what.
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Author
Location
Bethlehem, Pennsylvania
Product
Proflowers Flowers
Reason of review
Bad quality
Review #789936 is a subjective opinion of poster.
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Proflowers Flowers Review

My valentines flowers were to be delivered on February 13th with an e-mail or phone call to my husband notifying him of the delivery time. No call, no e-mail, did not even ring the door bell. Dropped the roses and chocolates on the door step sometime last night with temps around 10 degrees. Found frozen roses and chocolate this morning. Happy Valentine's Day. Will never use pro flowers again!!!
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Author
Location
Newark, Delaware
Product
Proflowers Flowers
Reason of review
Problem with delivery
Review #789886 is a subjective opinion of poster.
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ProFlowers - Flowers? Yea, right...

A copy of the Email I just sent to Pro Flowers: Re: ORDER #112114825367 I expected to present my wife with a beautiful array of flowers. Instead, she received a box of mostly dead, unopened pods. Those that are opening are woefully unpresentable as flowers. Even if the pods were to open and look healthy, the group would not be half of what was displayed in your advertisement. I feel deceived. I will never use Pro Flowers again. I will tell everyone I know who has occasion to use a florist of the poor quality merchandise presented by Pro Flowers. You are despicable!
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Author
Location
Pittsburgh, Pennsylvania
Product
Proflowers Flowers
Reason of review
Not as described
Review #789753 is a subjective opinion of poster.
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Proflowers - Flowers Review from Springfield, Missouri

1.0
Details
Folks FYI please don't do any business with Proflowers.com! I ordered flowers for my mom and Nanna on yesterday. The price said one thing but once input my card information it was double the price. I immediately called to cancel the order. The rep told me it was all taken care of n my account would not be charged. Instead of them canceling my order they added on items n charged me almost 250.00. They sent 3 bouquets of flowers to one person along with candy, n other things i never ordered. To make matters worst...my Nanna told me they never knocked on her door or rang door bell. They left 3big boxes on her patio without notice( flowers outside n frezzing cold Michigan weather). One set didn't even come n a vase. I had her send me a picture of the items she received and it looked nothing like what is displayed online. I was told my money would be placed back in my account in 5business days. But they got their payment for *** never ordered immediately!! So save your self the hassel please NEVER order from this company.
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Author
Location
Springfield, Missouri
Product
Proflowers Flowers
Reason of review
Order processing issue
Review #789725 is a subjective opinion of poster.
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Proflowers - Flowers Review from Euless, Texas

1.0
Details
Proflowers - Flowers Review from Euless, Texas
My husband bought me flowers from pro flowers for Valentine's Day, when we got them some of the flowers were already semi wilted a few of them were snapped at the stems and just hanging on by a thread and the vase had *** in it that you wouldn't notice until you put water in it and were already drenched. Called several times last night and spent over 45 minutes waiting to talk with someone and no one answered. This morning I woke up to thousands of little bugs crawling all over my table and other plants I put my flowers next to. I am disgusted that I woke up to the thousands of bugs crawling everywhere and the fact that my husband spent money on this. All he was trying to do was show me that he cares and loves me and he feels terrible about the quality of my gift. ProFlowers is terrible and should not be in business anymore.
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Author
Location
Euless, Texas
Product
Proflowers Flowers
Reason of review
Bad quality
Review #789475 is a subjective opinion of poster.
1 comment
I Joe Majors had a horrible valentines with pro flowers I had two orders that got mixed up and as a result it ruin my relationship
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Anonymous
#1111699

That is funny.. You got busted by proflowers. Comical!!! SO THE RESULT IS THE TWO WOMEN YOU WERE SLEEPING WITH CALLED EACHOTHER. What I don't understand is who is responsible...

Author
Location
Desoto, Texas
Product
Proflowers Flowers
Reason of review
Order processing issue
Review #789427 is a subjective opinion of poster.