Proflowers - Flowers Review from Springfield, Missouri

1.0
Details
Folks FYI please don't do any business with Proflowers.com! I ordered flowers for my mom and Nanna on yesterday. The price said one thing but once input my card information it was double the price. I immediately called to cancel the order. The rep told me it was all taken care of n my account would not be charged. Instead of them canceling my order they added on items n charged me almost 250.00. They sent 3 bouquets of flowers to one person along with candy, n other things i never ordered. To make matters worst...my Nanna told me they never knocked on her door or rang door bell. They left 3big boxes on her patio without notice( flowers outside n frezzing cold Michigan weather). One set didn't even come n a vase. I had her send me a picture of the items she received and it looked nothing like what is displayed online. I was told my money would be placed back in my account in 5business days. But they got their payment for *** never ordered immediately!! So save your self the hassel please NEVER order from this company.
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ID
#789725 Review #789725 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Order processing issue

Proflowers - Flowers Review from Euless, Texas

1.0
Details
Proflowers - Flowers Review from Euless, Texas
My husband bought me flowers from pro flowers for Valentine's Day, when we got them some of the flowers were already semi wilted a few of them were snapped at the stems and just hanging on by a thread and the vase had *** in it that you wouldn't notice until you put water in it and were already drenched. Called several times last night and spent over 45 minutes waiting to talk with someone and no one answered. This morning I woke up to thousands of little bugs crawling all over my table and other plants I put my flowers next to. I am disgusted that I woke up to the thousands of bugs crawling everywhere and the fact that my husband spent money on this. All he was trying to do was show me that he cares and loves me and he feels terrible about the quality of my gift. ProFlowers is terrible and should not be in business anymore.
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ID
#789475 Review #789475 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality

Proflowers - Flowers Review from Desoto, Texas

I Joe Majors had a horrible valentines with pro flowers I had two orders that got mixed up and as a result it ruin my relationship
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1 comment
Anonymous
#1111699

That is funny.. You got busted by proflowers.

Comical!!! SO THE RESULT IS THE TWO WOMEN YOU WERE SLEEPING WITH CALLED EACHOTHER. What I don't understand is who is responsible for the mix up.

Or was it fate your GFs learned it on this day of all days. Made me laugh!

ID
#789427 Review #789427 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Order processing issue

ProFlowers - Severe quality issues!

My wife received her Valentine flowers today that I ordered a few days ago from Proflowers. About half of the flowers came rotten and wilted in the box. This is completely not the quality advertised on their site that I paid good money for. Then I cut and paste the order number on their website to file a complaint and wouldn't you know that order # "does not exist" …riiiiight! They can't possibly have any quality control with all these complaints. I will never do business with them again.
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ID
#789199 Review #789199 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund

Proflowers Flowers Review

My husband ordered flowers for me 24 long stem roses and received 16 roses half was actually long stem the other half I couldn't even cut since it was short already that was already looking wilted sadly I felt so bad looking at the flowers but not wanting to make my husband feel bad for the disappointment
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ID
#789183 Review #789183 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised

ProFlowers - Pro Flowers is a JOKE!!!!!!!!!!!

I ordered flowers for my girlfriend today. I spent $80.00 plus dollars, after the card, their handling charge, the upgraded vase, ( THAT SHE NEVER GOT !) and tax! Because they show a local store, I had know idea they were going to deliver them to her UPS, in a *** CARDBOARD Box !! I paid $15.00 dollars more for a nicer vase, they didn't send one AT ALL !! I'm Pissed ! Please be advised ! Do NOT do business with PRO FLOWERS !!!!!!!!!!!
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ID
#789170 Review #789170 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised
1.0
Details
ProFlowers - Horrible, dead flowers!
ProFlowers - Horrible, dead flowers!
My flowers are already drooping and wilted after LESS than 24 hours and I followed the care instructions to the letter! The flowers arrived via FedEx (not hand delivered) and without the card my husband ordered and PAID for. ProFlowers disabled the ability to share...
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ID
#788829 Review #788829 is a subjective opinion of poster.
Product
Proflowers Flowers
Cons
  • Flowers were dead
  • Customer service was awful
  • Refused to give a refund
Reason of review
Bad quality

ProFlowers - Assembly required?!?

ProFlowers should be sued for fraudulent advertising. The wilted flowers were not arranged in the vase. Instead they were wrapped in plastic with the stems inserted in mud-colored floral foam. The stems must be cut before the recipient can arrange the flowers in the vase. Adding insult to injury, the paltry assortment of flowers is dwarfed when placed in the vase. Buy these only if you are intending to insult the recipient. Otherwise, you are better off saving yourself some money by purchasing flowers at the grocery store.
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ID
#788747 Review #788747 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality
Loss
$57
Preferred solution
Full refund
Tags
  • valentine flowers and gifts

ProFlowers - Aweful!

2.2
Details
Ordered 18 long stem roses (4 days before delivery) to be delivered on 2/12/16. These were to be part of a Valentines evening out. On the 12th I am informed that they will be delivered on the 13th due to a miss handling with the shipping. Customer service left a bad taste in my mouth. They refused to refund the purchase price even though they could not deliver on the promised date. They even refused to have new flowers delivered via 1 day delivery.
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1 comment
Anonymous
#1110787

Call back and talk to someone else. I have used proflowers a lot over the years and they stand behind their products.

I ordered this year too. One of my items went out of stock before they shipped. Stuff happens....but they make it right. We are only human.

I am not affiliated with theses people. Just a long time customer.

So just call back and talk to someone else. That rep must have had a bad day or something..:)

ID
#788673 Review #788673 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Problem with delivery

Proflowers - Flowers Review from Apopka, Florida

2.3
Details
Proflowers - Flowers Review from Apopka, Florida
Proflowers - Flowers Review from Apopka, Florida
Proflowers - Flowers Review from Apopka, Florida
Proflowers - Flowers Review from Apopka, Florida
Terrible. Overpriced. Customer service is terrible. Reps answering phones cannot comprehend simple conversation. See the ad vs. delivered photos attached. Nuff said.
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ID
#788591 Review #788591 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised