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This is my second time using pro flowers, last year I got my fiancée a dozen roses and chocolates. She was very happy with it.

This year? Not so much. The roses started going bad the VERY next day. This was a Valentines Day gift and their website advertises that they should stay fresh for up to 7 days or your money back.

When I called the 1800 number, which I should mention you can barely hear or understand them I was offered a new banquet of roses and asked if that was okay. I said no it's not okay, this was a Valentines Day gift. I was then told my money would be refunded. Will never order from pro flowers again.

Buyers beware! Horrible, horrible site and even worse customer service.

Product or Service Mentioned: Proflowers Flowers.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Feb 15, 2016.
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