I ordered flowers and paid for Saturday delivery to coincide with my wife's birthday. No problem when I ordered. Flowers did not arrive. Called next day and found that UPS did not deliver on Saturday and that Proflowers knew about it but took my money (including an additional 20 dollars per order for Saturday delivery) and shipped the flowers anyway.
So my wife got no flowers on her birthday and proflowers gives me the raspberry for not getting the flowers to my wife. We'll see how long it takes them to refund my money.
Long story short. Had I known that they mislead me into believing they would deliver on time then I could have been able to order from FTD or 1-800 flowers or go get some from a florist locally. The point was to have flowers for my wife. They screwed me.
Monetary Loss: $150.