Product: Proflowers Plant Clear all filters (0 of 21 reviews match)
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My husband order me flowers for Valentine's Day to be delivered on (2/12/2016) to me at work. I got the my flowers, but they were in a box and I had to set it up (trim the stems, put plant food and water in the vase, 7 organize the roses). I was so embarrassed and...
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Anonymous
Anonymous

I think your husband got what he paid for. He should get your flowers somewhere else next time

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Proflowers Plant
I liked
  • Money returned
#788776
In a word...HORRIBLE. I ordered a plant to be delivered on 11-11-2015. I placed the order late in the day on 11-10-2015 and it was for a funeral the next day. Well I received a call late the next day saying they couldn't deliver to the funeral and could they deliver to...
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2.4
Product
Proflowers Plant
#735360

ProFlowers - Beware Pro Flowers ~Poor Quality of Product and Service

I ordered a very expensive orchid plant from Pro Flowers as a thank you gift for a high end client that has given me hundreds of dollars of business. At the time of the call I was assured the plant would have a good ratio of buds and blooms. (Once bloomed the plant will not produce more buds until a new stem grows the following growth season.) It arrived, had only 4-5 buds left on on the entire plant, it has usually over 30-30 blooms. Called to reorder per their 100% satisfaction guarantee, once again reassured the plant would arrive with a better ratio, this time the plant had absolutely NO BUDS whatsoever! On top of that one of the stems of the plant was broke, due to poor packaging and no Up arrows for UPS to know how to position the box~ I was told by the 1st call center supervisor I would receive a call within 24 hours, I also told the supervisor that I wanted a call placed to the warehouse manager to ask that they take a photo of the next plant to be delivered so I would be assured of the quality, and was told they did not know who the warehouse mgr was and that they could not possibly fulfill my request. i EXPLAINED i WAS RUNNING OUT OF TIME and needed help asap and wanted this next plant to be the quality I was paying for.He became very curt and he put me back through to the original call center order taker, and I was told the plant was to be reordered.I got a text as she was finishing her verbiage, got distracted and didn't get a new order number, as she did not offer to give me one. So called back, got another call center, was told they did not see any reorder info, spoke with that call center's supv and was told I would receive a call between 24-48 hours, STILL have not heard back. As I explained to supv #2, the 1st supv LIED to me to get off the phone quickly, I'm sure, but should have told me the truth that it would be 24-48 hrs. Throughout both calls I was even voiced, pleasant and never rude. I decided to go online to get the corporate headquarter's phone number and lo and behold found their website with an enormous number of negative feed back regarding Pro Flower's quality and lack of customer service! Then went back to my google search and found this website, so glad I did! I'm sick to my stomach that I have wasted literally over two weeks of waiting for the quality I paid for and in the meantime have not thanked my generous client in a timely manner, making me look rude! I better hear from someone from corporate 1st thing in the am as it will be a Monday, if not I will be working my way up the corporate chain to the person that heads the company and will assure them that I will be contacting the Better Business Bureau and everyone within my social media circles, several networking groups I belong to and complaint websites and will get the entire full blown story out so others can avoid the wasted time, bad experiences and lies. It's a shame, wish I knew another company that is not FDS oriented to order from, But I can assure you I will be investigating and asking for referrals!
Product
Proflowers Plant
#474922
I ordered a very expensive orchid plant from Pro Flowers as a thank you gift for a high end client that has given me hundreds of dollars of business. At the time of the call I was assured the plant would have a good ratio of buds and blooms. (Once bloomed the plant...
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Product
Proflowers Plant
#474920
I paid $55.00 for a planter basket to be sent to the funeral home for my friend that passed away. It looked very pretty online. I saw it last night at the wake...it was very very small and the plant was dead. They didnt even put it with the other flowers and plants at...
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Anonymous
Funeral Director London

I hate when florist deliver a flower tribute and flowers look dead, and or no thought has gone into it. Big money in flowers why rip someone off. Funeral Directors London

Anonymous
Funeral Fund

I have informed to my family friends. I would like to join your communities. Thanks for sharing great post. This was very useful. Can you publish the results too. For more det...

Product
Proflowers Plant
#442411
I got an advertisement email from proflowers for 20 percent off any purchase over $29. I ended up being charged $50 for the $29 ($26 w/disc) succulent plant I ordered. I requested no special delivery, no special time, I was flexible, but their care and handling fee...
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proredpc
proredpc

If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

Product
Proflowers Plant
#406519
Bought a dozen long stemmed red roses for my wife for Valentines day. The website claimed that they "might" make it by the 14th before 930pm, so I had it shipped on the 13th. They arrived today and I open the box and the flowers are almost dead, there isn't anywhere...
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proredpc
proredpc

If you have not already receieved a resolution on your order please send me your order details at cssocial@proflowers.com. I will make sure you are taken care of for your orde...

Product
Proflowers Plant
#383909

It should be called "No Flowers," not ProFlowers

On November 15 I ordered a potted orchid to be delivered to my mother in Scottsdale, AZ, for her birthday on November 23rd. ProFlowers guaranteed delivery for that day. The plant never arrived, and it was only after I scrutinized the tracking that I discovered they weren't going to be delivered until four days AFTER the promised delivery date. When I went online to complain, they offered to refund the "care and handling" and shipping charge. No explanation of what happened, no offer to expedite a new shipment. Ruined my gift to my mom, who is 87 this year. Never again.
Product
Proflowers Plant
#362316
I ordered a miniature pink rose potted plant for my wife for Mother's Day scheduled for delivery on 11 May so I could make sure she'd be home to receive them. They were delivered very late that day and just left in a box on the front porch. When my wife...
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proredpc
proredpc

Dear Valued Customer, Thank you for taking the time to post your experience with ProFlowers. I am truly sorry that your email to us was not responded to and assure that I a...

Product
Proflowers Plant
#321298

Top Rated Products in Plants Category

ProFlowers Products and Services Reviews

I tried to order the Succulent Garden plant, but when I was ready to pay, I received: "Oops... the item you selected is temporarily unavailable. But we've got other perfect gifts that are in stock and ready to ship!" Hmmm, I decided to move the delivery date out a...
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proredpc
proredpc

We\'re sorry you had difficulty with our site. It does appear that the Succulent Garden isn\'t available with the terracotta pot currently, only with the bamboo pot. The sam...

Product
Proflowers Plant
#321074