Product: Proflowers Roses Flowers Clear all filters (0 of 17 reviews match)
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ProFlowers - NoFlowers

Ordered flowers on the 10th, delivery date was 13th, No show 13th, on 14th stayed home all day waiting finally about 5:30 I called the customer service number.wich was answered by a lady who talked very fast with a foreign accent.she offered me a coupon I told her I wanted to cancel order.She said coupon, I said no she said wait I hung up after phone was silent for about 10 minutes
1.8
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
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Value for money
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Proflowers Roses Flowers
#1473670

ProFlowers - Two bad deliveries

ProFlowers - Two bad deliveries
Got first bouquet of roses and with 5 days 90% were wilted and not going to open. Called to complain about the gift and they sent another one out. The second shipment was worse. I followed all directions to the letter and 3 days later they still wilted and only a few will ever bloom. Would never use Pro Flowers again.
2.3
Details
Advertised vs Delivered
Customer service
Value for money
Product
Proflowers Roses Flowers
#1473656

Warning: ProFlowers is a rip off

Warning: ProFlowers is a rip off
Received frozen dead roses for Valentine's Day via UPS. Tried to call & complain, but couln't reach them. Also couldn't track shipping.
1.0
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Product or Service Quality
Value for money
Product
Proflowers Roses Flowers
#1472518

ProFlowers - As bad as it gets

They made and offer for flowers for under $30 charge me 90 after going around and round the final offer was accepted it the credit card was charged 3 times the amount
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Proflowers Roses Flowers
#1464477
ProFlowers - Keep your expectations low.
ProFlowers - Keep your expectations low.
If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I can tell at some point they were beautiful roses. But after spending the night in the FedEx warehouse and who knows where else along the way, they look...
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1.0
Product
Proflowers Roses Flowers
#1263403
Received my flowers on Saturday which were left out in the hot weather until I found them outside my door.Opened them up and unwrapped.My first rose fell off.A lot of the others already had brown leaves.I contacted the company on Sunday and sent pics but received no...
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1.2
Product
Proflowers Roses Flowers
I didn't like
  • Everything dead flowers and no response from company
#1255940
so decided to order the promotion online of 24 long stem red roses for $49.99. Tried to order those but they wanted to add an un needed vase for $9.99, and then charged me two different deliver charges that totaled near $25. total was $86K something. So I changed date...
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Product
Proflowers Roses Flowers
I didn't like
  • Bait and switch promotions
#1250592
I enjoy getting flowers from anywhere except Proflowers. I received a bouquet for my birthday and they were almost dead when I got them. The roses were just hanging on to life and the rest of the flowers (which were very few lasted one day. These flowers are not fresh...
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Product
Proflowers Roses Flowers
#1209300
It seems customer service for ProFlowers is handled overseas. The people that answer the phones have NO idea what expectations US customers need and want. The customer service agents sure do like to use the hold button and you wait forever for anything to be done. I am...
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2.3
Product
Proflowers Roses Flowers
#1191697
I have both sent and received flowers using pro flowers several times over the years.The quality of their flowers range from ok to terrible. To their credit, I have complained when the flowers were terrible and received a credit and one time replacement flowers. But I...
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Product
Proflowers Roses Flowers
#1127138