Proflowers Roses Flowers Review

I received Mother's Day roses and one bloom was broken off, the leaves were wilted and falling off, two white roses looked half dead and according to my son he was supposed to get an additional 12. Stems should have something around so they don't dry out. Very disappointing flowers.
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ID
#842789 Review #842789 is a subjective opinion of poster.
Location
Vista, California
Product
Proflowers Roses Flowers
Reason of review
Damaged or defective