Review about Proflowers Smiles And Sunshine Bouquet from Oswego, Illinois

Horrible Experience!I was ordering a set of flowers for Valentine's Day for my Mother in law and Mother.

First off, my order went through without me authorizing it. I was still putting an order together when I received a thank u email. Second, I called Proflowers and was on hold for 20 minutes to be told that I need to call my bank, then they told me that there was no info on my order. I gave them the email and order # I received from them.

She then hung up on me because she didn't know how to fix what happened. I was charged $23 extra for each set of flowers ... For shipping. Then I had to pay for a case to come with the flowers.

I will NEVER order from Proflowers again.They are dishonest and scammers!

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Reason of review:
Problems with payment
Product or service
Proflowers Smiles And Sunshine Bouquet
Review category
Flowers / Florist
review #788854

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