Proflowers - Review about Valentines Day Flowers from Knoxville, Tennessee

270 of 1106 Proflowers reviews

Just recieved my dead Valentines Day roses from this piece of *** company!Thanks for screwing up my Valentines Day...

Much appreciated. Go to ***.

You have it coming when my boyfriend comes homes...hope your reps have had a good day so far, because one of them is about to get a complete earful!

This review is a subjective opinion of a user.
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Delivery Service
Customer service
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Style and Design
Turnaround Time

Reason of review:
Damaged or defective
Product or service
Valentines Day Flowers
Review category
Flowers / Florist
review #594337
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Had the same issue 3 Yes 3
270 of 1106 Proflowers reviews

Feb 13, 2015 #945173 New York, New York, United States

Why would your boyfriend take it out on the rep? They had nothing to do with it, the reps work at a CALL center not the warehouse. And from my own personal experience, if you have an issue with your order you can call to get a replacement, even receiving free upgrades for your troubles. I have at least. And who knows? Were your flowers left out all day in the sun? If not and they still arrived dead, call and get a replacement set up or get a refund. I understand how frustrating it can be but come on, don't take it out on the reps. That's just being ignorant :/

4 3 Reply

Feb 13, 2015 #945127

That is terrible. Be sure to get all of your money back.

0 0 Reply

Feb 12, 2015 #945014 Scottsdale, Arizona, United States

Same experience here, I spent over 100 bucks for weeds I could have picked myself.. Very disappointed in this company. The images they use online are NOT the same flowers they send to people. I feel cheated and taken advantage of not to mention I except and will pursue a full refund.

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