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Verified Reviewer

DO NOT EVER ORDER FROM PROFLOWERS

1.1
Details
DO NOT EVER ORDER FROM PROFLOWERS
I ordered flowers for my brother-in-law. Flowers arrived dead in 12/16/19. I called and promised delivery on 12/17/19. Flowers never arrived. I called again and flowers arrived on 12/21.....half dead. Delivery driver took photo of flowers and sent to florist. Delivery driver took half dead flowers back to florist and replaced with beautiful arrangement I ordered. Im very grateful to the delivery driver who went above and beyond his duties. Very dissatisfied with proflowers customer service as well.
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Review
#1743919 Review #1743919 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Damaged or defective
Loss
$147
Preferred solution
Full refund
Tags
  • Pro Flowers Bad Choice

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!

STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!
I ordered a bouquet arrangement for my sisters birthday from PROFLOWERS, which was delivered late! They delivered the flowers wrapped in plastic with greenery stuffed in a vase. No arrangement!! They act as if she was supposed to put her own arrangement together!! This is unacceptable! I paid almost $63 for this nonsense. This was my first time ordering flowers and I was so damn embarrassed. She sent me a picture and she looked so sad. Now they claim they are going to re-deliver the flowers on 01/28!?! Just stay away!!!
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Review
#1769501 Review #1769501 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised
Loss
$63
Preferred solution
Deliver product or service ordered

Unfortunately ProFlowers has moved their customer relations service to an Asian country where the employers do not speak english, So good luck with your service unless you speak Mandarin !

2.4
Details
they never honored their priceSad cant understand person tried 3 calls
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1 comment
Machele
#1812542

谢谢.

Review
#1768428 Review #1768428 is a subjective opinion of poster.
Product
Proflowers Flowers

I do not recommend this company | ProFlowers review from Bonita Springs, Florida

1.0
Details
Received a package with no card as to who the tree was from, called customer service and spoke with someone who not only couldn't tell me who it was from, but said they couldn't tell me anyway. They checked with the customer who wouldn't give me a phone number. Sounded as if the service was in a foreign country, probably the Phillipines. Terrible service. Do not use!! Address on the label was non-existant.
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Review
#1740520 Review #1740520 is a subjective opinion of poster.
Service
Proflowers Customer Care

DO NOT ORDER FROM PROFLOWERS!

1.0
Details
I ordered flowers for my wife for anniversary to be delivered a day early (today). Primitive tracking said it was still out for delivery as of 9pm. Since I knew that had to be wrong, I called and got hard to understand customer service. She told my order would be delivering via UPS a week from today. I told her that was unacceptable, and she said that best she could do would be 5 days. No sense of priority or that they just messed up in a HUGE way. I got refund (I hope) , and will NEVER use them ever again. Stay away from this sorry company!
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Review
#1730728 Review #1730728 is a subjective opinion of poster.
Service
Proflowers Delivery Service

Don’t call | ProFlowers review

I called because I did not give the billing address. What a waste of time. I had trouble hearing the person on the phone plus I couldnt understand her. I asked several times to speak with someone else - no result. Dont think that I will do business with them again!
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Review
#1729972 Review #1729972 is a subjective opinion of poster.
Service
Proflowers Customer Care
Reason of review
Poor customer service

Make sure you get an understanding and that they have what you ordered in stock before they take your money | ProFlowers review

1.3
Details
These people they are in a hurry to take your money and they don't have the patience to try to tell you what happened to your money they didn't give me the time of when my flowers was going to be delivered very unprofessional
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Review
#1728185 Review #1728185 is a subjective opinion of poster.
Product
Proflowers Flowers
Cons
  • Roses delivered were not what i ordered
Reason of review
Poor customer service
Loss
$74
Preferred solution
Deliver product or service ordered

No recommendation | ProFlowers review

screwed up birthday delivery with three weeks notices
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Review
#1721298 Review #1721298 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Never again
Reason of review
Problem with delivery
Loss
$125

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Verified Reviewer

DO NOT TRUST ProFlowers!

1.0
Details
Do NOT trust Proflowers! I ordered flowers for my daughter's birthday. We waited ALL DAY, having received an email at 6:00 AM saying the local florist was working on the order. NO FLOWERS! I kept checking the order status. It was "In Progress" ALL DAY. I finally called at 5:30 PM. They apologized but they WERE UNABLE TO FULFILL THE ORDER. No one called. No one emailed. No one called my daughter -- NOTHING. This was my first and last time and I'm writing this so that you can save yourselves.
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Review
#1705517 Review #1705517 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Cons
  • All
Reason of review
Order processing issue

FRAUD | ProFlowers review from Minneapolis, Minnesota

HOW CAN ONE PERSON ORDER FLOWERS SEND TO ANOTHER PERSON IN ANOTHER STATE. USE SOMEONE ELSE CREDIT CARD NUMBER AND THERE IS NO WORKING NUMBER TO STOP THESE ORDERS FROM GOING OUT. THIS IS SO WRONG!!!!!
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Review
#1701569 Review #1701569 is a subjective opinion of poster.

Contact ProFlowers Customer Service

Website:
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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Latest Question

ProFlowers Questions

Question about my flowers | ProFlowers review from Brentwood, Tennessee

1.0
Details
You could hire people that i could understand better.
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Review
#1618409 Review #1618409 is a subjective opinion of poster.
Product
Proflowers Flowers