As they say, a picture is worth a thousand words. The first picture is what I ordered. According to the ProFlowers description, this is what was to be delivered: 1 White Kalanchoe plant ~8-10" tall, 1 Peace Lily plant ~10-15" tall, 1 Pothos Marble plant ~8-10" tall, 1...Read more
- Man who took my complaint was nice
I didn't like
- Quality of all products
- Do not send what was ordered
- Do not deliver they mail the flowers
My mothers birthday flowers were cancelled due to a "credit card" issue. I make MANY charges to this card - with very minimal issue. If something seems fradulent I receive a call - i was NEVER contacted by the credit card regarding a very small proflower charge. Then,...Read more
I didn't like
- That they would cancel an order
I ordered a bouquet for a special occasion and it was delivered on time. The order was for UNDER $40.00 but the charge to my credit card is $81.95!!! OUTRAGEOUS! I will, of course, pay my credit card bill but I will NOT deal with ProFlowers ever again. I have used the...Read more
Proflowers - Bravo, Pro Flowers!
Update Within hours, Proflowers contacted me offering a replacement bouquet. Bravo! A company that stands behind their product is a company I’ll deal with again.
Proflowers - Sodden frozen mess
Flowers were left in 3 feet of snow. If delivery couldn’t get up my driveway I couldn’t get down in the snow after major surgery . Box soaked through. Flowers black and frozen
Proflowers - Pro flowers Embarrassing
They say it’s the thought that counts, I generally like more than the thought. This gift was an embarrassment.
Beware of ProFlowers
I ordered flowers and didn’t get a final invoice total until after I purchased online. They added $14.99 shipping and a $4.99 “rush” fee (delivery not for 4 days). $44 purchase went up to $72! When I tried to cancel 5 minutes after I ordered, it said order could not be canceled. They should give you exact final cost before you agree to pay. Pissed off.
I have both sent and received flowers using pro flowers several times over the years. The quality of their flowers range from ok to terrible. To their credit, I have complained when the flowers were terrible and received a credit and one time replacement flowers. But I...Read more
Sent small rose bush in container for Mothers Day arrived dead...advised Pro flowers and did not get back to me......Just ordered flowers for daughters anniversary....advised agent of last situation and did say would send new replacement This time I was at the end of...Read more
I ordered flowers for a coworker on 7/7/17 to be delivered same day. Yesterday (7/12/17) I received notice to contact them regarding my order. It was never delivered! When I spoke with customer service, they gave the standard robotic apology and offered me 20% off and...Read more
- Absolutely disgusted
I didn't like
- Stealing by not refunding for no service until you contact them
- Attuide of the people
- Customer service
I was furious while writing my initial review but my point with my complaint is that I was on the phone for an hour with some foreigner who could not understand me and who I could not understand. The company reduced the initial shipping charge after I continually...Read more
I purchased a Groupon for ProFlowers for $20 but it stated it was a $40 value. It tried to expire less than 60 days after the purchase but I called to order over the phone instead. Online ordering was not very clear in the way of costs and it said my coupon expired...Read more
I sent flowers on Mother's Day for my mom, as I was out of town. Two days later, I stopped at my Mom's house and saw the flowers which Pro Flowers charged me $96 to deliver. It was the most pathetic, ridiculous and disgusting flower "arrangement" I have ever seen. I...Read more
Completely different flowers as those ordered. Flowers were skimpy. I had 2 deliveries within a week (mothers day/birthday). 1st order's vase had a bubble at the bottom which made it wobble. The flowers were nowhere near as pictured. They sent a replacement. 2nd order...Read more
Do you have something to say about Proflowers? What happened? What can we help you with?