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Proflowers - Terrible

I ordered a birthday arrangement first for this person in 18years (laughing lavenender) and it was completely wrong colors and flowers,wasted my time filling out the application. Then no way to contact them like my account is gone....
#1264076
Proflowers - Keep your expectations low.
Proflowers - Keep your expectations low.
My flowers arrived 24 hours late. If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I can tell at some point they were beautiful roses. But after spending the night in the FedEx warehouse and who knows where...
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1.0
#1263403
If I could give negative stars I would. Week before Mother's Day, ordered flowers for my MIL who was feeling down. Cost was double the promoted price but placed order anyways. Received notification from UPS on Wednesday that package was damaged, called and was told...
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1.0
I didn't like
  • Customer service was difficult
  • Customer service was awful
#1257580
The old-fashioned customer service is no longer available at any company they look at their computers and if that's what they see no matter if there's all this other proof their word is the bomb what happened to these people I don't care you have proof of this I don't...
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1.4
#1256826
Received my flowers on Saturday which were left out in the hot weather until I found them outside my door.Opened them up and unwrapped.My first rose fell off.A lot of the others already had brown leaves.I contacted the company on Sunday and sent pics but received no...
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1.2
I didn't like
  • Everything dead flowers and no response from company
#1255940
Mother's day flowers delivered either after mail delivery on Sat. before Mother's day or on Mother'd day, left in the pouring rain at mail box, 1/4 mile from house, on a SUNDAY when no mail delivery is expected until the next afternoon around 4 PM. Lucky to have plans...
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1.0
#1255809
Spent over $75.00 to send a bunch of dead flowers to my Mother-In-Law. She called me TWICE to say just how awful they were. She said they were falling apart and were "painted". Pretty embarrassing! I emailed the company asking for a refund or at least send my...
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#1255194
I recently placed an order with Proflowers to send a mother's gift that is supposed to be received by may 13. When I didn't receive a phone call from the person i've sent the gift to, I got upset. I went to proflowers website and it said the gift will be delivered on...
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1.8
#1254975
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Proflowers - DONT ORDER FROM HERE

PRO FLOWERS IS THE WORST COMPANY EVER!!!
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1254953

Contact Proflowers

Mailing Address:
ProFlowers
Customer Service 4840 Eastgate Mall
San Diego, CA 92121
Phone:
(800) 580-2913
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Proflowers Products and Services

All Proflowers Products
So I ordered flowers for my mom for mother’s day and even paid extra to ensure that she got them on mother’s day.. she never received them. I called 4 times.. the first they told me delivery time was between 8am-6pm so she should wait.. 6pm came and went. Later I track...
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1.1
#1254952