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Ordered flower for girlfriends birthday scheduled delivery birthday. delivery day comes and goes. No flowers. no email with problem. Next day email saying delivery that day. Day comes & day goes. Next day, I get email saying delivery that day. By then I had enough...
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2.2
I didn't like
  • Communiction
  • Customer service
  • Deliver
#1326336
I sent to my son’s grandfather’s funeral. Flowers are ordered 2-days before the furneal. I paid for next day, it did not happen. When trying to locate the flowers nothing, automated system says is still in process and the physical person I talk to customer service and...
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#1306914
I ordered 2 different colored potted roses for my mom and my mother-in-law for Mother's Day. The mother's did everything the directions said to do when they received the plant. The plants bloomed and then they died. I have pictures of the plants where they are brown...
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2.9
#1299867
After overpaying for delivery, they didn't deliver on my mothers birthday, again! twice, Proflowers didn't deliver, DO NOT PATRONIZE PROFLOWERS! Scammers and ripoffs! After contacting them asking why they didn't, they could only respond with, I've refunded your...
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#1287424
Just like I now see everyone else has described, this is a HORRIBLE company to deal with. I saw a Groupon coupon for $30 worth of flowers for just $14 and I needed to order some flowers for a sick friend. Before I bought the coupon I went onto the ProFlowers.com...
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#1277944
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ProFlowers - Terrible

I ordered a birthday arrangement first for this person in 18years (laughing lavenender) and it was completely wrong colors and flowers,wasted my time filling out the application. Then no way to contact them like my account is gone....
#1264076
ProFlowers - Keep your expectations low.
ProFlowers - Keep your expectations low.
My flowers arrived 24 hours late. If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I can tell at some point they were beautiful roses. But after spending the night in the FedEx warehouse and who knows where...
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1.0
#1263403
If I could give negative stars I would. Week before Mother's Day, ordered flowers for my MIL who was feeling down. Cost was double the promoted price but placed order anyways. Received notification from UPS on Wednesday that package was damaged, called and was told...
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1.0
I didn't like
  • Customer service was difficult
  • Customer service was awful
#1257580
The old-fashioned customer service is no longer available at any company they look at their computers and if that's what they see no matter if there's all this other proof their word is the bomb what happened to these people I don't care you have proof of this I don't...
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1.4
#1256826

Contact ProFlowers

Mailing Address:
ProFlowers
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
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Received my flowers on Saturday which were left out in the hot weather until I found them outside my door.Opened them up and unwrapped.My first rose fell off.A lot of the others already had brown leaves.I contacted the company on Sunday and sent pics but received no...
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1.2
I didn't like
  • Everything dead flowers and no response from company
#1255940