Latest review first
ProFlowers - Two-time losers
My birthday is the day before Valentine’s Day so my son sent me some flowers when they arrived they look dried up and after three days they started to die. They developed a sticky substance on them like they had some kind of bug. I called the company they sent me new ones the same thing is happening again with the new ones. My husband also sent me a very expensive roses and chocolate covered strawberry scent which the roses never opened half of the roses died.
ProFlowers - Horrible customer service, no return calls or email. Just BS.
I have called and emailed them for 4 days straight. They cant even find my order but guess what they found my CC number and kindly charged it! Amazing, dead flowers for mothers day for my wife and mom, charged me $200 and they dont want to refund it because they cant find the order?
On April 30 I ordered flowers for Mothers Day to be delivered May 10 (Friday before). On the delivery date, no flowers. I called Pro Flowers and was told they were out of the ones I ordered and had rescheduled delivery for the Tuesday afterward. I had not received any...Read more
I didn't like
- Entire experience was a nightmare
ProFlowers - Dead flowers
My son ordered flowers for my wife for mothers day to be delivered on Saturday day before mothers day. Never arrived. Finally arrived on Monday. Dead. My son spent a entire afternoon on the phone with their customer service. Person was unable to speak English. Do not use this company!
I didn't like
- Flowers arrived dead
I placed an order with this HORRIBLE company on Friday 5/10/19 for a Saturday delivery. The recipient NEVER got the flowers and I did not receive an email or anything. I called the customer service number and was on hold for OVER an hour. Only to get someone who spoke...Read more
ProFlowers - The worst
I ordered flowers they were for mother day and when I went to get my mother I saw the flowers she got Friday and on sat they were dead or dying and that was in less than 24 hours not even mothers day I called them and waited to talk to someone then in 22 minutes the help person could not really even speak English and I got jacked around till I gave up and hung up They took my money and didn't care I will never deal with them again.....
I am responding to a complaint about you supporting Rush Limbaugh. Half this country is conservative and I support your company in continuing to support Rush. Flowers are not and should not be political. Keep providing beautiful flowers for all occasions! Thank you!Read more
ProFlowers - Disappointed
Received these roses yesterday from my sister for my75th birthday. They were all open when arrived. They were supposed tobe purple roses. Order # 990527408565-1 ordered by Patricia Johnson to come to me Marianne O'Halloran-Mathis. I am very disappointed. 908-420-5831
ProFlowers - Wife’s birthday flowers never arrived
I ordered a two dozen roses for my wife, at 700 pm the day of arrival I called to inquire. They assured me on their way, then called at 8,9 pm respectvly all the while talking to support from India and every call taking 20 minutes due to language barrier I canceled then they tried to charge me for flowers on the next day what an Auful experience. From now on I go local no more big box flowers I had a similar experience with 1-800 flowers terrible
ProFlowers - Incorrect Order Deliverex
Last minute changes without notifications, already delivered with incorrect flowers before receiving a mail which says about the last minute changed. Promise a refund of $7 but it never happened. Poor service and tricky rates. I don't recommend this to anybody.
I’ve ordered flowers for Valentine’s Day and there have been numerous problematic regarding deliveries. It’s exasperating getting a notification that the flowers have been delivered and discovered that they have not, or have been delivered to someone else. They ask for...Read more
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