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Verified Reviewer

STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!

STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!
I ordered a bouquet arrangement for my sisters birthday from PROFLOWERS, which was delivered late! They delivered the flowers wrapped in plastic with greenery stuffed in a vase. No arrangement!! They act as if she was supposed to put her own arrangement together!! This is unacceptable! I paid almost $63 for this nonsense. This was my first time ordering flowers and I was so damn embarrassed. She sent me a picture and she looked so sad. Now they claim they are going to re-deliver the flowers on 01/28!?! Just stay away!!!
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Review
#1769501 Review #1769501 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised
Loss
$63
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT EVER ORDER FROM PROFLOWERS

1.1
Details
DO NOT EVER ORDER FROM PROFLOWERS
I ordered flowers for my brother-in-law. Flowers arrived dead in 12/16/19. I called and promised delivery on 12/17/19. Flowers never arrived. I called again and flowers arrived on 12/21.....half dead. Delivery driver took photo of flowers and sent to florist. Delivery driver took half dead flowers back to florist and replaced with beautiful arrangement I ordered. Im very grateful to the delivery driver who went above and beyond his duties. Very dissatisfied with proflowers customer service as well.
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Review
#1743919 Review #1743919 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Damaged or defective
Loss
$147
Preferred solution
Full refund
Tags
  • Pro Flowers Bad Choice

Horrible customer service, no return calls or email. Just BS. | ProFlowers review from San Francisco, California

Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
Horrible customer service, no return calls or email. Just BS. - ProFlowers review
I have called and emailed them for 4 days straight. They cant even find my order but guess what they found my CC number and kindly charged it! Amazing, dead flowers for mothers day for my wife and mom, charged me $200 and they dont want to refund it because they cant find the order?
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Review
#1535346 Review #1535346 is a subjective opinion of poster.
Service
Proflowers Same Day Delivery Service

Disappointed | ProFlowers review

1.9
Details
Disappointed - ProFlowers review
Received these roses yesterday from my sister for my75th birthday. They were all open when arrived. They were supposed tobe purple roses. Order # 990527408565-1 ordered by Patricia Johnson to come to me Marianne O'Halloran-Mathis. I am very disappointed. 908-420-5831
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Review
#1524530 Review #1524530 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Not as described/ advertised

Two-time losers | ProFlowers review

2.9
Details
Two-time losers - ProFlowers review
Two-time losers - ProFlowers review
Two-time losers - ProFlowers review
Two-time losers - ProFlowers review
My birthday is the day before Valentine’s Day so my son sent me some flowers when they arrived they look dried up and after three days they started to die. They developed a sticky substance on them like they had some kind of bug. I called the company they sent me new ones the same thing is happening again with the new ones. My husband also sent me a very expensive roses and chocolate covered strawberry scent which the roses never opened half of the roses died.
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Review
#1475410 Review #1475410 is a subjective opinion of poster.

Dead roses | ProFlowers review from Steubenville, Ohio

Dead roses - ProFlowers review
I paid $54.65 for a dozen dead roses for my wife for Valentine’s Day. I am requesting a full refund. Order number 110926400196.
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Review
#1473691 Review #1473691 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Bad quality
Loss
$55
Preferred solution
Full refund

Two bad deliveries | ProFlowers review from Columbia, South Carolina

2.3
Details
Two bad deliveries - ProFlowers review
Got first bouquet of roses and with 5 days 90% were wilted and not going to open. Called to complain about the gift and they sent another one out. The second shipment was worse. I followed all directions to the letter and 3 days later they still wilted and only a few will ever bloom. Would never use Pro Flowers again.
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Review
#1473656 Review #1473656 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Bad quality
Loss
$30
Preferred solution
You should refund Robbie Cook the gentlemen who sent them

Warning: ProFlowers is a rip off

1.0
Details
Warning: ProFlowers is a rip off
Received frozen dead roses for Valentine's Day via UPS. Tried to call & complain, but couln't reach them. Also couldn't track shipping.
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Review
#1472518 Review #1472518 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
2.1
Details
Failed to deliver on Valentines day - ProFlowers review
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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Review
#1472197 Review #1472197 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Assortment of flower options
Cons
  • No customer service
  • Delivery
  • Hidden cost
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund
Tags
  • flower arrangements

Contact ProFlowers Customer Service

Website:
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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Latest Question

ProFlowers Questions
1.0
Details
Terrible - ProFlowers review
Terrible - ProFlowers review
I’ve been getting updates from Pro Flowers that my flowers have been chosen, they are in the truck, they are out for delivery, they have been delivered... Yea, then I get a email that the 2 dozen rose that were ordered have been substituted for an arrangement that has...
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Review
#1435450 Review #1435450 is a subjective opinion of poster.
Product
Proflowers 2 Dozen Roses Arrangement
Cons
  • Not being contacted when substitution was being made
  • False advertising
Reason of review
Not as described/ advertised
Preferred solution
Nothing, lost a customer