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ProFlowers - Two-time losers

ProFlowers - Two-time losers
ProFlowers - Two-time losers
ProFlowers - Two-time losers
ProFlowers - Two-time losers
My birthday is the day before Valentine’s Day so my son sent me some flowers when they arrived they look dried up and after three days they started to die. They developed a sticky substance on them like they had some kind of bug. I called the company they sent me new ones the same thing is happening again with the new ones. My husband also sent me a very expensive roses and chocolate covered strawberry scent which the roses never opened half of the roses died.
2.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1475410
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ProFlowers - Horrible customer service, no return calls or email. Just BS.

ProFlowers - Horrible customer service, no return calls or email. Just BS.
ProFlowers - Horrible customer service, no return calls or email. Just BS.
ProFlowers - Horrible customer service, no return calls or email. Just BS.
ProFlowers - Horrible customer service, no return calls or email. Just BS.
I have called and emailed them for 4 days straight. They cant even find my order but guess what they found my CC number and kindly charged it! Amazing, dead flowers for mothers day for my wife and mom, charged me $200 and they dont want to refund it because they cant find the order?
#1535346
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ProFlowers - Disappointed

ProFlowers - Disappointed
Received these roses yesterday from my sister for my75th birthday. They were all open when arrived. They were supposed tobe purple roses. Order # 990527408565-1 ordered by Patricia Johnson to come to me Marianne O'Halloran-Mathis. I am very disappointed. 908-420-5831
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1524530
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ProFlowers - Dead flowers

My son ordered flowers for my wife for mothers day to be delivered on Saturday day before mothers day. Never arrived. Finally arrived on Monday. Dead. My son spent a entire afternoon on the phone with their customer service. Person was unable to speak English. Do not use this company!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I didn't like
  • Flowers arrived dead
#1533545
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I placed an order with this HORRIBLE company on Friday 5/10/19 for a Saturday delivery. The recipient NEVER got the flowers and I did not receive an email or anything. I called the customer service number and was on hold for OVER an hour. Only to get someone who spoke...
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1.0
#1532660
On April 30 I ordered flowers for Mothers Day to be delivered May 10 (Friday before). On the delivery date, no flowers. I called Pro Flowers and was told they were out of the ones I ordered and had rescheduled delivery for the Tuesday afterward. I had not received any...
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1.0
I didn't like
  • Entire experience was a nightmare
#1535135
ProFlowers - Failed to deliver on Valentines day
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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2.1
I liked
  • Assortment of flower options
I didn't like
  • Delivery
  • Hidden cost
  • No customer service
#1472197

ProFlowers - Wife’s birthday flowers never arrived

I ordered a two dozen roses for my wife, at 700 pm the day of arrival I called to inquire. They assured me on their way, then called at 8,9 pm respectvly all the while talking to support from India and every call taking 20 minutes due to language barrier I canceled then they tried to charge me for flowers on the next day what an Auful experience. From now on I go local no more big box flowers I had a similar experience with 1-800 flowers terrible
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1503978
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ProFlowers - Terrible
ProFlowers - Terrible
I’ve been getting updates from Pro Flowers that my flowers have been chosen, they are in the truck, they are out for delivery, they have been delivered... Yea, then I get a email that the 2 dozen rose that were ordered have been substituted for an arrangement that has...
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1.0
I didn't like
  • False advertising
  • Not being contacted when substitution was being made
#1435450

ProFlowers - Two bad deliveries

ProFlowers - Two bad deliveries
Got first bouquet of roses and with 5 days 90% were wilted and not going to open. Called to complain about the gift and they sent another one out. The second shipment was worse. I followed all directions to the letter and 3 days later they still wilted and only a few will ever bloom. Would never use Pro Flowers again.
2.3
Details
Advertised vs Delivered
Customer service
Value for money
#1473656
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