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Unfortunately ProFlowers has moved their customer relations service to an Asian country where the employers do not speak english, So good luck with your service unless you speak Mandarin !

2.4
Details
they never honored their priceSad cant understand person tried 3 calls
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1 comment
Machele
#1812542

谢谢.

Review
#1768428 Review #1768428 is a subjective opinion of poster.
Product
Proflowers Flowers

Disappointed | ProFlowers review

1.9
Details
Disappointed - ProFlowers review
Received these roses yesterday from my sister for my75th birthday. They were all open when arrived. They were supposed tobe purple roses. Order # 990527408565-1 ordered by Patricia Johnson to come to me Marianne O'Halloran-Mathis. I am very disappointed. 908-420-5831
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Review
#1524530 Review #1524530 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Not as described/ advertised

Wife’s birthday flowers never arrived | ProFlowers review

1.8
Details
I ordered a two dozen roses for my wife, at 700 pm the day of arrival I called to inquire. They assured me on their way, then called at 8,9 pm respectvly all the while talking to support from India and every call taking 20 minutes due to language barrier I canceled then they tried to charge me for flowers on the next day what an Auful experience. From now on I go local no more big box flowers I had a similar experience with 1-800 flowers terrible
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Review
#1503978 Review #1503978 is a subjective opinion of poster.
Service
Proflowers Delivery Service

NoFlowers | ProFlowers review

1.8
Details
Ordered flowers on the 10th, delivery date was 13th, No show 13th, on 14th stayed home all day waiting finally about 5:30 I called the customer service number.wich was answered by a lady who talked very fast with a foreign accent.she offered me a coupon I told her I wanted to cancel order.She said coupon, I said no she said wait I hung up after phone was silent for about 10 minutes
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Review
#1473670 Review #1473670 is a subjective opinion of poster.
Product
Proflowers Roses Flowers

Two bad deliveries | ProFlowers review from Columbia, South Carolina

2.3
Details
Two bad deliveries - ProFlowers review
Got first bouquet of roses and with 5 days 90% were wilted and not going to open. Called to complain about the gift and they sent another one out. The second shipment was worse. I followed all directions to the letter and 3 days later they still wilted and only a few will ever bloom. Would never use Pro Flowers again.
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Review
#1473656 Review #1473656 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Bad quality
Loss
$30
Preferred solution
You should refund Robbie Cook the gentlemen who sent them
2.1
Details
Failed to deliver on Valentines day - ProFlowers review
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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Review
#1472197 Review #1472197 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Pros
  • Assortment of flower options
Cons
  • No customer service
  • Delivery
  • Hidden cost
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund
Tags
  • flower arrangements

Company changed and now it has no daytime options as in... afternoon, before noon or after 5pm, so i called to inquire, | ProFlowers review

2.3
Details
WOW what a mistake i called 4 times and tried to talk to 4 different people, but could not understand anyone except for the last one a little, and she had no clue what was their company policy. I used to use pro flowers a lot, but never again . They have gone to *** so sad !
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Review
#1470539 Review #1470539 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Horrible website no-one could speak english at their phone line
2.0
Details
I first want to say... I will NEVER use you people ever again! First, or was to be delivered Thursday, but it preselected for Friday. I called. It was to be delivered before noon on Friday, but wasn’t. Then, the flowers was to have a blue and gold vase that I chose as...
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Review
#1437054 Review #1437054 is a subjective opinion of poster.
Product
Proflowers Flowers
Cons
  • And not as pictured
Reason of review
Problem with delivery
Loss
$38
Preferred solution
Credit the full amount paid, AND deliver at NO cost, what they should have delivered to begin with.

Couldn’t deliver for Grandma’s Christmas! | ProFlowers review from Tacoma, Washington

1.8
Details
I placed an online order for ProFlowers to deliver to my Grandma. I selected the date of Sunday, December 23, so she could get them after church. Everything was fine, they charged my credit card and sent an order confirmation. I answer the phone 10am Local time there, and they say sorry, unfortunately none of our Florist are able to make that delivery today. I’m sorry. He wasn’t even going to offer a refund, I asked for it and luckily found a company local who wouldn’t let my Grandma down. I told the new florist what happened, and he knew it was ProFlowers.com. Don’t use ProFlowers.com for anything. I’ve since read the reviews, terrible.
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Review
#1431622 Review #1431622 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

Contact ProFlowers Customer Service

Website:
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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Latest Question

ProFlowers Questions
2.2
Details
Ordered flower for girlfriends birthday scheduled delivery birthday. delivery day comes and goes. No flowers. no email with problem. Next day email saying delivery that day. Day comes & day goes. Next day, I get email saying delivery that day. By then I had enough...
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Review
#1326336 Review #1326336 is a subjective opinion of poster.
Cons
  • Deliver
  • Customer service
  • Communiction
Reason of review
Poor customer service
Loss
$38
Preferred solution
better customers service, better customer response with problems, full refund