ProFlowers Reviews and Complaints
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5
ISSUES RESOLVED
12
COMPANY RESPONSES
1,287
TOTAL REVIEWS
$140K
CLAIMED LOSSES
$283
AVG LOSS
80.8K
PAGE VIEWS
What was your experience with ProFlowers?
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Customers don't like
- Customer service
- Hidden costs
- Fraudulant representation
Customers like
- Selection
- Website
- Initial prices
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I placed and order well in advance and the pkg was damaged by the carrier and could not be delivered today. I called ur #800 and was told there wasn't any way to resend the order by Mothers Day. I find it very unsatisfactory that I had to pay full price and my gift is...
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Flowers that arrived yesterday were terribly wilted and slimy like they have been in the box for days! They were sent as Mother’s Day gifts to my mom and mother-in-law. Totally disappointing & embarrassing! The flowers sent were nothing like the ones pictured online &...
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My husband bought me flowers for Mother's Day and when I arrived home A Box was sitting on the front porch Approximately around 5:30 p.m. mind you that at 5:30 p.m. it is still 95ﾟ and 100% humidity in South Texas these flowers were anguishing in the heat, probably pro...
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Product
my daughter order flowers for me from this company since she and i live in to different states, what i got yesterday they were almost dead, this i expect from lets say krogers .. i live on the gulf coast in tx and my daughter lives in wa state. do yourself a favor do...
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Product
I liked
- Never again
I didn't like
- Entire 3 phone calls
ProFlowers - Sent my daughter flowers from here for mothers day she recei
My daughter received her mother's mayflower's today and they were most of them dead they looked awful she sent me pictures of them and also a vase was supposed to have been with it but no vase ended up costing $55 and they were nothing like they showed in the picture
I arrived home at 4 pm to a box of flowers for Mother’s Day - flowers inside were wet and dead except for three, The three drooped 3 hours later despite water, cutting the ends and the flower food. Pro flowers used UPS for delivery, no controlled environment - no...
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IF Pro flowers is going to use UPS for delivery in Arizona when its 106 outdoors and the flowers ride around in the hot sticky truck all day , they arrive wilted and hot. last about 1 day. PRO flowers needs to make other arrangements for delivery in Arizona or ask UPS...
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Product
I received beautiful flowers from ProFlowers but no card. I know who they are from but want to know what was said on the card. I called customer care and spoke with Angelu, after many attempts for clarification I asked to speak with someone in the US. I was informed...
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Product
I didn't like
- No card had to deal with customer service
- Customer service
ProFlowers - Overcharged
Charged 49.95 not 29.95. Refuse to answer complaint.
responded to an ad for 100 blooms for $19.99 and free shipping with code 12-12. Went to the online site only to find same for29.99. so decided to order the promotion online of 24 long stem red roses for $49.99. Tried to order those but they wanted to add an un needed...
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Product
I didn't like
- Bait and switch promotions
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They delivered them today !YAYThey redeemed my faith in good customer service. Thank youProFlowers