ProFlowers Reviews and Complaints
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5
ISSUES RESOLVED
1.3K
TOTAL REVIEWS
$140K
CLAIMED LOSSES
$278
AVG LOSS
91.7K
PAGE VIEWS
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Cons
- Customer service
- Hidden costs
- Fraudulant representation
Pros
- Selection
- Website
- Initial prices
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- Latest review first
- Most helpful reviews first
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ProFlowers review in Los Angeles, California: Failed to deliver on Valentine's Day
They could not deliver the flowers I ordered for my daughter on the Valentine's Day even though they guaranteed it. They refunded only the delivery charges. Would not use them again, recommend to use others.
Review
ProFlowers review: Worst customer service
they have cancle my order on valentine's day since they were busy without noticing me. I had to cal them several times and the only thing they said was sorry. Dont buy any groupon coupon for proflower because you will loose it.
Review
Product
Proflowers Tulips Flowers
Reason of review
Poor customer service
Loss
$39
Preferred solution
Full refund
I ordered a special valentine presentation (flowers, chocolates, and valentine vase). They forgot to put the vase in the box. After several minutes on the phone with someone who barely speaks English and would not transfer me to a supervisor they promised to overnight...
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Review
Product
Proflowers Flowers
Warning: ProFlowers is a rip off
Received frozen dead roses for Valentine's Day via UPS. Tried to call & complain, but couln't reach them. Also couldn't track shipping.
Review
Product
Proflowers Roses Flowers
ProFlowers review: Never delivered
order flowers several days before valentines day to deliver on the 13th. never showed up. called and they said would deliver the next day the 14th. Guess what never showed up
Review
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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Review
Service
Proflowers Delivery Service
Pros
- Assortment of flower options
Cons
- Hidden cost
- No customer service
- Delivery
Reason of review
Problem with delivery
Loss
$63
Preferred solution
Full refund
Tags
Wish I would have listened to everyone with the low 1 star ratings.. Today is Valentines Day, I ordered flowers for my wife 2 weeks ago with a guaranteed deliver date of 02/14/19 (today). All was good this morning, on track to deliver, then at 9:30, the tracking number...
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Review
Service
Proflowers Delivery Service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
ProFlowers review: VASE WAS CRACKED
VASE WAS CRACKED PLEASE SEND ME ANOTHER VASE. 9723652245 GARY GRAY. IVE CALLED 22 TIMES AND MY CALL HAS BEEN DROPPED EVERYTIME
Review
Product
Proflowers Flower Basket
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Full refund
ProFlowers review: Pissed off
Didn't send the flowers I ordered and I ordered a card and that wasn't delivered with the flowers so she didn't know who they were from on 2/14/2019 and when I called to get answers the phone just kept hanging up
Review
Service
Proflowers Customer Care
ProFlowers review: Horrible experience
Billed twice with 2 different amounts for flowers that were ordered. Representatives are very hard to understand when you call customer service. Shipping number that was given was never processed HORRIBLE HORRIBLE. DO NOT ORDER FROM THIS PLACE. SCAM
Review
Product
Proflowers Flowers
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