ProFlowers Reviews and Complaints
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Customers don't like
- Customer service
- Hidden costs
- Fraudulant representation
Customers like
- Selection
- Website
- Initial prices
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- Latest review first
- Most helpful reviews first
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Ordered roses on Feb 11 to be delivered Feb 14 to wife at her work. All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on...
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Product
I liked
- Assortment of flower options
I didn't like
- Delivery
- Hidden cost
- No customer service
Wish I would have listened to everyone with the low 1 star ratings.. Today is Valentines Day, I ordered flowers for my wife 2 weeks ago with a guaranteed deliver date of 02/14/19 (today). All was good this morning, on track to deliver, then at 9:30, the tracking number...
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ProFlowers - VASE WAS CRACKED
VASE WAS CRACKED PLEASE SEND ME ANOTHER VASE. 9723652245 GARY GRAY. IVE CALLED 22 TIMES AND MY CALL HAS BEEN DROPPED EVERYTIME
Product
ProFlowers - Pissed off
Didn't send the flowers I ordered and I ordered a card and that wasn't delivered with the flowers so she didn't know who they were from on 2/14/2019 and when I called to get answers the phone just kept hanging up
ProFlowers - Horrible experience
Billed twice with 2 different amounts for flowers that were ordered. Representatives are very hard to understand when you call customer service. Shipping number that was given was never processed HORRIBLE HORRIBLE. DO NOT ORDER FROM THIS PLACE. SCAM
ProFlowers - Company changed and now it has no daytime options as in... afternoon, before noon or after 5pm, so i called to inquire,
WOW what a mistake i called 4 times and tried to talk to 4 different people, but could not understand anyone except for the last one a little, and she had no clue what was their company policy. I used to use pro flowers a lot, but never again . They have gone to *** so sad !
I liked
- Prices
I didn't like
- Horrible website no-one could speak english at their phone line
Want my discount 25% i didnt get on my order.
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ProFlowers - As bad as it gets
They made and offer for flowers for under $30 charge me 90 after going around and round the final offer was accepted it the credit card was charged 3 times the amount
It was hard to order, so I went through the chat, after the promo code and everything was applied my order was multiplied and charged an additional $60 total scam
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ProFlowers in Rancho Cucamonga, California - HORRIBLE FLOWER ARRANGEMENT AND SERVICE
ABSOLUTELY HORRIBLE SERVICE! The flower arrangement was very ugly. The flowers and leaves did not look fresh. They also delivered the flowers 3 days late. Customer service was difficult and refused to process the refund. They said my boyfriend had to call to get it done. The customer service is in the Phillipines. The Supervisor, Joy, was not helpful. I could hardly understand her. This is the WORST FLOWER COMPANY that I have ever dealt with! Save yourself the stress. If you want quality flowers, this is not the place to order from.
Product
I didn't like
- Cheap looking flowers
- Terrible service
- Delivered 3 days late
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a sad sad company
Kind of hard after you spend so much time trying to correct an order and they just charge you anyway 3 times what you wanted and was offered. Their chat system just directed y...