Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I ordered a groupon for ProFlowers for $20 for $40 worth of product. I went on Proflowers to use my groupon and found a bouquet that was supposed to cost $29.00, and (the vase I chose was listed as free) Figuring with shipping and handling I would use the $40 product.

The final bill added up to over $60. I was charged 9.99 for the simple clear vase, additional $14.99 delivery, handling fees, and taxes. Ended up totaling over $60.

Here is a photo of what you can get For a $60 bouquet. I do not recommend this company.

I contacted the company and because I used Paypal to make up the difference owed after the $40 groupon they couldn't offer me any refund. So disappointed in the bouquet.

:(. I do not recommend them.

Product or Service Mentioned: Proflowers Bouquet.

Reason of review: Bad quality.

Monetary Loss: $40.

Preferred solution: Full refund.

I liked: Delivery service on time.

I didn't like: Bait and switch, Bad quality product, Entire experience with this company, Quality.

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