Washington, District Of Columbia
3 comments
Not resolved

My husband ordered this arrangement for me over the phone...Altogether it came to about $130...

He paid extra for early delivery and a small Teddy bear! Never again... He was under the impression that it would be hand delivered... Not in a box for me to assemble at my desk...

Needless to say, it looked nothing like the picture... Six cheesy roses smothered by alot of greenery, oops I mean lilies... My

husband says next time he's going local... Stick with what you know...

Or pay a huge price!!

And the sad part about it all is that they really hyped it up over the phone ...So when I bought it home from work, he apologized...

Review about: Proflowers Arrangement.

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proredpc
Westleigh, New South Wales, Australia #431738

We're sorry you had a bad experience Weavqueen!The flowers ordered off of our website are obtained directly from the growers and as such will arrive in bud form, ready to bloom.

Smiles & Sunshine includes alstromeria (Peruvian Lilies) which may often arrive in tight bud form. If you give them a day or so they will bloom fully and can last two weeks or more.

We do offer a satisfaction guarantee however, and if you give me a call at 866-526-9426 and I'll make it right for you if you felt the product we delivered wasn't up to expectations.-Steve

Calvin
#430048

Same thing happened to me. Ordered roses for my girlfriend, they arrived in a box, unassembled, and already slightly wilting. Very disappointed

Billy
#429967

i have the same complaint except i didnt pay nearly as much

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