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STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!

STAY AWAY!!!!! DON’T PURCHASE ANYTHING FROM PROFLOWERS!!!
I ordered a bouquet arrangement for my sisters birthday from PROFLOWERS, which was delivered late! They delivered the flowers wrapped in plastic with greenery stuffed in a vase. No arrangement!! They act as if she was supposed to put her own arrangement together!! This is unacceptable! I paid almost $63 for this nonsense. This was my first time ordering flowers and I was so damn embarrassed. She sent me a picture and she looked so sad. Now they claim they are going to re-deliver the flowers on 01/28!?! Just stay away!!!
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Review
#1769501 Review #1769501 is a subjective opinion of poster.
Product
Proflowers Flowers
Reason of review
Not as described/ advertised
Loss
$63
Preferred solution
Deliver product or service ordered

Unfortunately ProFlowers has moved their customer relations service to an Asian country where the employers do not speak english, So good luck with your service unless you speak Mandarin !

2.4
Details
they never honored their priceSad cant understand person tried 3 calls
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1 comment
Machele
#1812542

谢谢.

Review
#1768428 Review #1768428 is a subjective opinion of poster.
Product
Proflowers Flowers

So dissatisfied | ProFlowers review from Houston, Texas

3.3
Details
So dissatisfied - ProFlowers review
My fiancé ordered me sum flowers received them Friday and by Sunday they are dying already I didn’t even have time to even enjoy them they are already fallen over and I love roses not satisfied at all Yadira Layton11@gmail.com
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Review
#1376718 Review #1376718 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Bad quality
1.2
Details

Update by user Jun 14, 2018

I contacted proflowers and they did send me new flowers.I had to wait a little more than a week but did finally get them.They were pretty and did last a week.xproblem resolved.

Original review posted by user May 15, 2018

Received my flowers on Saturday which were left out in the hot weather until I found them...
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Review
#1255940 Review #1255940 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Cons
  • Everything dead flowers and no response from company
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Pro Flowers Bad Choice
1.8
Details
I recently placed an order with Proflowers to send a mother's gift that is supposed to be received by may 13. When I didn't receive a phone call from the person i've sent the gift to, I got upset. I went to proflowers website and it said the gift will be delivered on...
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Review
#1254975 Review #1254975 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Order processing issue
1.0
Details
I place an order of flowers and vase one week in advance "my address verify" for my wife's birthday. They day of my wife birthday "today" they "TOTALLY MESS UP" they delivery to wrong address. When I called them they told me that their company policy is that they can...
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Review
#1171794 Review #1171794 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery
Preferred solution
Nothing, Get LOST!

TERRIBLE!!! | ProFlowers review from New Braunfels, Texas

1.0
Details
I ordered flowers and paid extra for same day delivery. Called the recipient and they confirmed no delivery. I called the customer support line and was offered a "free upgrade" and delivery the next day. I agreed to these conditions, and the next day still no delivery. I called customer service again and was told that they only do deliveries on Mondays! Why charge me extra for same day delivery if you cant deliver the product. I informed them that I want a refund and was told it would be 3-5 business days for them to issue me a refund! Buyer Beware!!!
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Review
#920751 Review #920751 is a subjective opinion of poster.
Service
Proflowers Same Day Delivery Service
Cons
  • Paying good money for flowers that were never delivered
Reason of review
Problem with delivery
Loss
$54
Preferred solution
Full refund

Proflowers Delivery Service Review

1.0
Details
DO NOT USE THIS COMPANY IF YOU ARE SENDING FLOWERS TO LOVE ONES.. I ORDER FLOWERS TWO DAYS EARLY TO BE DELIVERED TO MY WIFE ON HER BIRTHDAY AND HERE IT IS 4 DAYS LATE AND SHE STILL HAS NOT RECEIVED THEM..FARE WARNING...
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Review
#903548 Review #903548 is a subjective opinion of poster.
Service
Proflowers Delivery Service
Reason of review
Problem with delivery

Proflowers Roses Flowers Review from Spring, Texas

1.1
Details
I got flowers for Mother's Day from my son. Roses arrived. I was excited to see all the colors, 2 dozen long stem pink,red, white and yellow. 2 days later they started drying up! I followed directions. I'm not ***! They were nice and sent more roses. Same thing...3 days later, heads just dropped, started drying up. Called them back. The said they would replace with something besides the "dumpster" roses I have been sent TWICE! Ok I said. I got an email picture was of Lilies..pretty but I have cats and Lillies are very deadly to cats. Got in touch with them and told them Please don't send Lillies and the reason for my concern. They said ok. They ended sending the $4.99 bunch of flowers that you can buy at every grocery store in the world AND the Lillies! ( Which I had to give away) I guess they sent them to shut me up. I was waiting for them to send Poison Ivy! Horrible Company. I resorted to emailing because I couldn't understand people from whatever country they send you to! The roses were dying when they got here(twice) the Lilies were dangerous and could have harmed my pets and the grocery store flowers were laughable! Shame on ALL of them!! How are they still in business?? I should sue them for the Lilies! Don't threaten my pets. I have emails to prove all the correspondence with them. Ridiculous!
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Review
#861841 Review #861841 is a subjective opinion of poster.
Product
Proflowers Roses Flowers
Reason of review
Bad quality

Contact ProFlowers Customer Service

Website:
Mailing Address:
Customer Service 4840 Eastgate Mall
San Diego, California 92121
United States
Phone:
(800) 580-2913
All ProFlowers Contacts

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1.2
Details
Proflowers - Spring Blooms Arrangement Review from The Woodlands, Texas
Proflowers - Spring Blooms Arrangement Review from The Woodlands, Texas
Proflowers - Spring Blooms Arrangement Review from The Woodlands, Texas
Proflowers - Spring Blooms Arrangement Review from The Woodlands, Texas
These are the arrangements ordered from Proflowers, and the ones my mother received for Mother's Day. Need I say more?!!
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1 comment
Anonymous
#1175612

Proflowers did refund all the money I was originally charged. They were very apologetic, and very nice about it.

Review
#850834 Review #850834 is a subjective opinion of poster.
Product
Proflowers Spring Blooms Arrangement
Reason of review
Not as described/ advertised