Hidden fees more than double the cost of their product.
I order flowers that cost $21.99. The amount charged to me was $55.00. Conveniently, there is no way to see the final charge until the order is processed and you are sent an e-mail confirmation.
If you give the company an opportunity to remedy this, you find they dont' have a remedy. So, I will spend every moment I can warning people about their unethical business practices. As far as my own satisfaction, I'm comfortable knowing the owner can explain how all this is legal behind the gates of ***. Enjoy the heat!
Product or Service Mentioned: Proflowers Flowers.
Reason of review: Pricing issue.
Monetary Loss: $55.
Preferred solution: Price reduction.
I didn't like: Hidden costs, Actual prices, Lack of understanding, Poor customer service.