Not resolved

I thought I'd try Proflowers, because FTD always seemed kind of pricey.In fact, when I checked later, the base price for my order (18 roses) was the same at both, but Proflowers had so many more hidden charges (vase, card, "care and handling") that it ended up being $15 *more* than FTD.

So what started as $49 was $99 by the time I was done!I could have forgiven that, but the quality was terrible. I *guess* there were 18 roses, but only about 10 were of decent size. The rest were tiny buds that were lost in the sloppily arranged baby's breath, and they all wilted before they ever bloomed. It looked nothing at all like the picture.

I've attached both the picture at the website and the vase as delivered.They sent me a feedback link, to which I gave a very detailed complaint, and never heard anything back.I've learned my lesson.Pricey or not, I've never had a bad experience with FTD, and will stick with them in the future.

Monetary Loss: $99.

Had an Experience with Proflowers?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Deborah Corcoran
Martinsville, Indiana, United States #929349


to Deborah Corcoran Batavia, Illinois, United States #929735

FTD bought Proflowers in 2014, well after this was written. Before that, they were separate companies, and in fact, FTD had previously sued Proflowers for false advertising.

Maybe they've improved, but when I used them, their delivery as totally different. FTD used floral delivery services, while Proflowers - I'm not making this up - delivered the flowers in a FedEx box.


If you have not yet received a resolution regarding this issue, please reach out to us at socialcs@sm.proflowers.com & we will work to make this right for you.

You May Also Like

Proflowers doesn't deliver what's on website Proflowers "Order a full container of a flowering plant for someone's birthday and the person gets less than half of what you saw on their website and makes it look like..." Read more Proflowers - Pathetic sympathy basket Proflowers "Ordered a sympathy basket for my daughters fiance and family. We are in Maryland, they are in California. My daughter happened to be on facetime with him when the basket..." Read more Proflowers Smiles And Sunshine Arrangement Review Proflowers "Received Flowers, they appear dead... droopy.... my fiancee has never bought me flowers, as ive always told him not too, i didnt have the heart to tell him they were..." Read more Proflowers.com delivered dead and dying flowers!!! Proflowers "...Delivery came the day before Mothers Day.Upon opening I found a bouquet of lilies and tulips rubberbanded together.The cut ends of the flowers were totally exposed and browning..." Read more From You Flowers - Not as pictured From You Flowers "I ordered a really cute flower basket arrangement with a teddy bear wearing a sweater with X's and O's on the front.A birthday arrangement.Ordered on the 20th of July to..." Read more Sick sick sick of UPS Ups "I lost my phone and had a replacemrnt shipped to me for delivery the next day (27th July 2017) with UPS. I tracked my package sat at home and waited..." Read more Pictures On Gold - I don't think they understand what "gold-filled" is supposed to mean. Pictures On Gold "I ordered a class ring from Pictures on Gold some time ago, because the school's official rings were waaay too pricy. I chose 14k gold-filled instead of solid gold to..." Read more Powersportsmax - Terrible customer service Powersportsmax "Power Sports Max's customer service sucks. I have NEVER written a bad review on a company, but I felt that these guys are so terrible that people need to know...." Read more