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Sent small rose bush in container for Mothers Day arrived dead...advised Pro flowers and did not get back to me......Just ordered flowers for daughters anniversary....advised agent of last situation and did say would send new replacement This time I was at the end of the order ready to check out and a $4.99 charged was added besides normal delivery...this was not shown anywhere until check out and credit card given..called and told yes that is normal even though I called on Saturday for a Tuesday delivery....Very sneaky..and misleading Proflowers used to be very reliable and good .been customer for at least 10years....Never again

Product or Service Mentioned: Proflowers Rose Plant.

Reason of review: Not as described.

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