Customer service is horrible, they cant seem to talk. They are unprofessional when it comes to customer needs, they sound annoyed and irritated.
Hidden fees all over the place.. a simple order of 29.99 ended up at almost 60$.They have delivery fee of almost 15$, taxes, additional 5$ to be delivered on a THURSDAY.. and lets not forget 3$ for "handling" That's including their promo codes. NEVER AGAIN WILL I DO business with them.
My first and last time. Stick with your original flower shop, because they take pride in their work.
Proflowers just wants your money. It's that simple.
Product or Service Mentioned: Proflowers Delivery Service.
Reason of review: bad customer service, hidden fees etc.
Preferred solution: Improve customer service, and stop with hidden fees.
I liked: Products they offer.
I didn't like: Hidden fees.