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Advertised vs Delivered
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Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
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Value for money

First of all the flowers are way overpriced, and the website is broken.

I ordered some flowers for mothers day, for delivery on may 6th, and then found out luckily the next day that they were set to be delivered on the 13th of may? I have to get on the phone, and talk to these brain-dead operators, where do they come from? I finally get it back on the right delivery date, then the operator offers to throw in some chocolate covered strawberries, at no cost to me, i said great. Assures me they will be delivered by the 11th of may, they never arrive, go figure? Call them back, they transfer me around back to san diego, stay on the phone forever, to find out that they cant find the order number, and so im screwed out of the strawberries. Basically i got strung along, they were never going to send them, what gets me is those coupon codes, are scams, the prices are rediculous , and most of all, there customer service is the worst ive ever encountered, worse than att, and never knew that was possible!

Word of advice, just stay away from them, and get somebody who gives a *** about americans, and giving you good product, at a good price, with people who arent *** as a rock..........

This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $100. This person is overall dissatisfied with Proflowers. The most disappointing about delivery service at Proflowers was entire experience with this company , but reviewer liked idea of getting flowers online. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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